OffShift Quality Specialist

Foods you love. Brands you trust. And a career that empowers you to grow.

At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.

Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk‑taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.

This position is not eligible for Visa Sponsorship.

The Quality Specialist plays a critical role in safeguarding product integrity by ensuring that only high-quality products reach consumers and customers. This position directly influences product quality outcomes and contributes to continuous improvement initiatives. The role actively supports innovation and renovation programs and is responsible for executing assigned projects that align with and advance key business objectives.

The Quality Specialist is responsible for conducting a range of quality control tests and inspections—including microbiological, chemical, physical, and sensory evaluations—on products, materials, and components throughout various stages of the production process. These activities ensure strict adherence to quality and food safety standards.

This role also manages finished product release criteria, including net contents, sensory program compliance, and monitoring of critical control points (CCPs). Key responsibilities include performing internal audits, recording and analyzing statistical production data, and identifying deviations from established standards.

The Quality Specialist collaborates closely with the Quality Team to proactively identify, resolve, and prevent issues that may impact on product quality or food safety.

• Adhere to and uphold the company’s Quality Policy, including all applicable Good Manufacturing Practices (GMP), quality protocols, and food safety requirements.
• Promptly escalate any quality or food safety concerns or incidents to management.
• Ensure compliance with relevant standards and certifications, including ISO/FSSC 22000, Nestlé Management System (NMS), and ISO 9001, while driving continuous improvement initiatives aligned with Quality Key Performance Indicators (KPIs).
• Review and update factory policies and Standard Operating Procedures (SOPs) to ensure alignment with Nestlé quality and compliance standards.
• May serve as the Document Control Coordinator for Quality, supporting compliance through effective management of the factory’s document control system.
• May be responsible for Net Contents Control system support and reporting:
  • Ensuring the effective operation of the net contents control program on the factory floor.
  • Preparing lot summary reports to verify compliance with the Quality Monitoring Scheme (QMS).
• Verify production documentation for accuracy and compliance.
• Provide product release support to external warehouse operations.
• Support factory programs related to food allergen management, GMP, and product coding maintenance.
• Audit GMPs, procedures, and documentation on the production floor:
  • Identify and resolve procedural or process gaps.
  • Deliver coaching and training to employees.
• Serve as a contributing member of the factory Internal Audit Team.
• Perform daily reviews of Hazard Analysis Critical Control Point (HACCP) documentation.
• Ensure compliance with all regulatory and Nestlé safety, health, and environmental guidelines.

• Maintain and continuously improve product quality, service standards, housekeeping, and hygiene within designated operational areas.
• Support factory-level improvement initiatives, such as reducing consumer complaints and product…