Clerk III

Description

This position serves a key role in the Department as the primary receptionist and public liaison for Juvenile Services, resolving general inquiries from the community, law enforcement, and families with discretion and professionalism. Operating under general supervision, the Clerk III performs advanced-level, highly responsible clerical and administrative support duties within the juvenile probation department.

The applicant should be knowledgeable of current computer applications, office procedures, and other business-related software as well as having the ability to use fax machines, calculators, copiers, computers, and other related office equipment. Confidentiality and good communication skills are essential as well as the ability to be a team player, have strong organizational, communication, and interpersonal skills.

• Answers telephones: refers calls to appropriate staff and maintains office schedules and appointments
• Provides customer service to the public (front window, telephone calls, e-mails)
• Maintains logs of work progress, processing documents, and other records; maintains administrative files and records; opens, sorts, and distributes mail; and maintains reports, files, materials, and supplies
• Performs general administrative duties such as file, data entry, photocopying and other general office duties as required
• Assists with movement of visitors to the proper location
• Responsible for entering all paper and formal referrals and reviewing each case, completing the Assistant District (ADA) screening sheet and forwarding the referral packet to ADA for determination on filing
• Processes past due notices
• Assists with other office functions and performs all other related duties as assigned
• Notarizes court documents
• Provides English/Spanish translation when needed

Education, Experience & Licenses:

• Be a U.S. Citizen
• Be at least 21 years of age
• Possess a valid Texas Driver’s License
• High school graduation or GED
• Two (2) years of experience in clerical work
• Bilingual – Preferred

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This position typically requires manual dexterity, talking, hearing, seeing, grasping, standing, walking, repetitive motions, stooping, kneeling, crouching, reaching, and climbing. Performing the essential functions typically requires exerting up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly.

The above job profile does not include all essential duties of this job. All applicants and/or employees with disabilities are encouraged to contact the Human Resources Department to review and discuss the essential functions of the job, so that an applicant and/or employee can evaluate the job in greater detail to determine if he/she can safely perform the essential functions of this job with or without reasonable accommodation.

Job profiles are not intended, nor should they be construed to be, an exhaustive list of all responsibilities, tasks, skills, efforts, working conditions, or similar behaviors, attributes, or requirements associated with a job. A job description is not a comprehensive job profile. It is intended for the sole purpose of acquainting a person who is unfamiliar with such a position with a brief overview of the position’s general direction and scope.

Ellis County is an Equal Opportunity Employer.

Ellis County participates in E-Verify.

Ellis County offers the following benefits for full‑time employees.

• Insurance
  • Health: PPO BCBS Plan – 100% employee premium coverage with optional dependent coverage at employee expense.
  • Dental: PPO BCBS Plan – 100% employee premium coverage with optional dependent coverage at employee expense.
  • Vision: BCBS/Eye Med Vision Care – coverage offered at employee expense.
• Supplemental Benefits
  • Accident, Cancer,…