Credit Associate

About the Role

Turtle is seeking a talented professional in the Credit Associate role in Deer Park, TX.

• Contact customers regarding balances due
• Contact customers or salespeople regarding short paid or disputed invoices
• Contact delinquent customers to collect payments Review and address orders on credit hold
• Reduce delinquency and bad debt loss based on periodic credit reviews
• Meet with customers to build relationships and promote better customer service
• Use the lien and bond laws where applicable to help with collections
• Provide support and service for designated branches for credit and collection functions
• Responsible for contacting customers and requesting payment in a timely manner
• Become familiar with tax laws in the applicable states
• Review the aging reports on an ongoing basis
• Make recommendations to restrict accounts when needed
• Ensure credit limits assigned to existing customers are reasonable and supportable
• Plan and maintain a systematic follow up process

• Associate's degree preferred. Degree may be substituted for 3 years relevant experience in credit for the construction and industrial equipment industries.
• Solid understanding of root cause analysis and process improvement concepts
• Good negotiation skills
• Strong Microsoft Excel skills
• Highly detail oriented
• Organized and excellent time management skills a must
• Ability to work in a fast paced environment and handle multiple priorities
• Construction or building material knowledge is a plus

• 401(k) plan
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid holidays
• Vacation
• Employee negotiated discounts

Turtle is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity or expression, national origin, disability, genetic information, pregnancy, marital status, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws.