Operations Leader

Position Summary

The Operations Leader is accountable for leading employees to deliver strong operational results for the facility while building a strong safety culture and improving the site’s progress with continuous improvement application to our process The Operations Leader is expected to lead with a clear view of where the organization needs to be in 1-3 years and consistently deliver results to achieve that view, lead with a decision making approach that models and teaches the proper inclusion of analytics, team ideas and personal experiences, communicate in a way that positively shapes customer, team member and community action, and build the OC talent pipeline by growing all team members and recruiting the best of the best.

Direct Reports: 2-3 Operations Complex Leaders, 4-8 Shift Supervisors

The Operations Leader reports to the Plant Leader.

Live the Safety stand, adhere to the safety responsibilities.

The Operations Leader will have responsibility for:

• Ensuring a safe, clean and environmentally compliant work environment and building a culture where safety is a first priority
• Training and developing employees to safely perform their jobs
• Leading and supporting safety initiatives and processes to drive towards zero recordable injuries
• Effectively communicating Owens Corning’s stand on safety throughout the Operations Department to ensure front line leaders and employees believe in and behave in a manner that supports our stand that all accidents are preventable, safety is everyone’s responsibility, and that working safely is a condition of employment at Owens Corning

• Implement a personal safety action plan and review with leader
• Safety metrics – RIR, first aids, near misses, SAFE and Critical 6

The Operations Leader will have responsibility for:

• Understanding and communicating customer expectations throughout the Operations Department, and ensuring that all products meet customer standards and requirements
• Ensuring timely and accurate production to schedules in order to meet or exceed delivery to promise
• Ensuring operational procedures are followed to product specifications and quality metrics are met to meet customers’ needs
• Facilitating a culture to maintain, improve and/or develop customer relationships

• Customer FFU
• Schedule Attainment
• Quality Assurance
• Customer Complaints including Service Exceptions and Claim Dollars

The Operations Leader will have responsibility for:

• Determining organizational objectives and priorities in support of the Plant’s strategy and vision, and for developing teams to deliver results in support of these objectives and priorities
• The successful operation of activities of major significance to the organization; the Operations Leader will rarely become involved in daily operational activities
• Making operational decisions or recommendations that could affect the financial, employee, or public relations posture of the organization
• Living the values and vision of the Company; establish an engaged workforce characterized by mutual trust, open communications, teamwork, and recognition
• Leading AM Pillar and driving other Total Productive Maintenance (TPM) initiatives.
• Setting Total Productive Maintenance (TPM) expansion strategy for the site.
• Assigning and coordinating the work in a manufacturing department to include supervising first line leaders, production leaders, and analyze productivity reports
• Preparing budgets relative to capital expenditures, manpower, production, and space forecasting
• Facilitating process improvements through people deployment, productivity enhancements, high performance work teams and being a model for change
• Developing and leading strategic business plans; accountable for delivering plant performance metrics
• Utilizing data driven decision-making processes
• Driving alignment between plant departments

• Safety metrics – RIR, first aids, near misses, SAFE and Critical 6
• Customer Complaints including Service Exceptions and Claim Dollars
• Cost / lb
• Conversion Efficiency
• Performance Management
• Talent Development
• Employee /…