Shop Service Technician - Heavy Equipment

Shop Service Technician 3 - Heavy Equipment

Department: Machine Division (MAC)

Employment Type: Full Time

Location: Waxahachie

Reporting To: Levi Johnston

Experience Required

Holt CAT in Waxahachie, Texas is looking for an experienced Heavy Equipment-Shop Service Technician. This position is responsible for providing high-quality repair service on heavy equipment in a shop environment, in order to respond to customer needs in a positive, caring, and timely manner and to ensure maximum value for work performed. At least 3 years of field or shop service tech troubleshooting and repair skills of heavy equipment such as dozers, backhoes, front‑end loaders, excavators, etc.

The hours of the position are Monday‑Friday, 7 AM - 4 PM. Our address is 500 Austin Road, Waxahachie, Texas 75165.

Mid-level position – Generally has more than four years of experience and/or demonstrated job relevant knowledge/skills. A Level III Technician has moderate knowledge of the field’s standard and technical concepts, practices, and procedures. Level III Technician performs a variety of standard, complex, and technical tasks; is indirectly supervised and self‑starting; often a team member on a large project.

• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
• Troubleshoot and perform complex repairs correctly in the shop such as pumps, hydraulic, engine, transmissions, HVAC, and electrical issues and repairs
• At least 3 years of field or shop service tech troubleshooting and repair skills of heavy equipment such as dozers, backhoes, front‑end loaders, excavators, scrappers, motor graders, etc.
• Ability to troubleshoot, diagnose, and repair equipment using electronic and manual equipment to determine failure
• Ability to troubleshoot Tier 4 Emissions / Aftertreatment systems
• Ability to troubleshoot Exhaust Gas Recirculation Systems
• Demonstrates good customer relations and support; communicates customer needs to shop management
• Plans and controls cost of repair jobs
• Completes parts orders and identifies parts for return
• Mentors and helps train other technicians
• Maintains all equipment and work areas – keeps in good, clean, and orderly condition
• Completes all documents associated with repairs in a timely manner
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Works overtime as required by workload and customers’ needs
• Updates job knowledge by participating in educational opportunities; e.g., Pro Tech Technician Training Paths
• Requires regular and punctual employee attendance
• Performs other duties as assigned

The incumbent in this position is expected to model the following practices on a daily basis:

• Knowledge of machines and tools, including their designs, uses, repair, and maintenance
• Knowledge of heavy equipment machines such as dozers, excavators, motor graders, and other dirt moving equipment preferred
• Demonstrates proficiency with current computer software, related hardware, and machine electronic systems
• Quality control analysis skills
  - Conducting tests and inspections of products, services, or processes to evaluate quality or performance and communicate findings
• Operation and control skills
  - Controlling operations of equipment or systems
• Equipment selection skills
  - Determining the kind of tools and equipment needed to do a job
• Ability to operate a conventional forklift and an overhead crane
• The ability to quickly and repeatedly operate the controls of a machine or a vehicle to exact positions
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair
• The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
• The ability to read, write, and understand information
• The ability to listen to and understand…