Manager In Training; Part-Time

Manager in Training
Waycross, Georgia (Waycross Mall)
Department:
Operations | FLSA Status:
Non-Exempt

Reports To:

Store Manager | Hourly Salary: $10.35

The Manager in Training assists the Store Manager with overall operations and administrative duties, ensuring that the store meets its goals and maintains high standards of customer service and operational excellence. The role requires in-depth knowledge of all product areas, supervisory oversight during the Store Manager’s absence, and support for all employees and customers across departments.

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with the Store Manager to establish action plans for departmental and store objectives such as selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility for the entire store in the Store Manager’s absence.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Be aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keep the Store Manager informed about inventory movement and customer trends.
• Assure quality customer service is maintained.
• Perform general administrative duties as needed and be trained in the Store Manager’s responsibilities.
• Deliver extraordinary customer service, helping customers upon entry and during peak periods, while promoting services and merchandise.
• Promote and sell products and services provided by Hibbett I City Gear.
• Practice and uphold all company policies, procedures, and standards as listed in the operations, personnel, visual, and customer service manuals.
• Protect the company’s assets and financial information by ensuring the accuracy of internal control procedures and reporting potential fraud risks.

• Supervise employees in the absence of the Store Manager.
• Carry out supervisory responsibilities in accordance with company policies and applicable laws.
• Interview, train, plan, assign, direct work, and resolve problems for staff.

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast‑paced environment.
• Ability to assist in managing a team and maintain overall goals and profits.
• Self‑starter with initiative to take on important tasks without being asked.
• Strong attention to detail and the ability to handle multiple tasks simultaneously with precision.
• Team‑player, passionate about outstanding customer service and selling merchandise.