Practice Assistant

Job Title:

Practice Assistant/ Administrative Assistant

Location:

Wayland, MA 01778 Pay: $20.00 - $23.00/hr job Description

:

We are seeking an experienced Practice Assistant to support the front desk operations of a busy Primary Care clinic in Wayland, MA. This is a patient-facing administrative position that will serve as the first point of contact for patients, both in person and over the phone

e:

Hands-on experience using Epi

• c.Previous front desk or receptionist experienc

es:

Greet and check in patients in a professional and welcoming mann

• er.
  
  Answer and direct incoming telephone cal
• ls.
  
  Schedule, reschedule, and confirm patient appoint men
• ts.
  
  Register patients and verify demographic and insurance informati
• on.
  
  Maintain accurate patient information within Ep
• ic.
  
  Respond to patient questions and route messages to the appropriate clinical sta
• ff.
  
  Coordinate with providers and clinical staff to support efficient patient fl
• ow.
  
  Complete general administrative and front desk duties as assign
• ed.
  
  Deliver excellent customer service in a fast-paced healthcare environme