Practice Assistant – Administrative; EPIC
Listed on 2026-08-31
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Administrative/Clerical
Healthcare Administration, Medical Receptionist -
Healthcare
Healthcare Administration, Medical Office, Medical Receptionist
Practice Assistant – Administrative (Medical Receptionist)
Location:
Wayland, MA | Onsite | 3-Month Contract Shift: Monday–Friday, 8:15 AM – 4:45 PM
Sigma Inc. is currently seeking a Practice Assistant – Administrative to support Beth Israel Lahey Health Primary Care in Wayland, MA. This onsite contract opportunity is ideal for a detail-oriented healthcare administrative professional with experience in medical front desk operations, patient scheduling, phone support, and Epic EMR.
Job Summary:The Practice Assistant will provide administrative and front desk support in a primary care setting. The ideal candidate will deliver excellent patient service, manage scheduling activities, answer incoming calls, and support daily clinic operations while maintaining accuracy and professionalism.
Responsibilities:- Welcome and assist patients at the front desk in a professional and friendly manner.
- Answer incoming patient calls and provide timely assistance.
- Schedule, reschedule, and confirm patient appointments.
- Maintain accurate patient information and documentation within Epic EMR.
- Support check-in/check-out processes and administrative workflows.
- Communicate effectively with patients, providers, and healthcare staff.
- Handle routine administrative tasks, including data entry and record updates.
- Maintain patient confidentiality and follow HIPAA guidelines.
- Provide excellent customer service in a fast-paced healthcare environment.
- Previous experience as a Medical Receptionist, Practice Assistant, Patient Access Representative, Front Desk Coordinator, or similar healthcare administrative role.
- Must have Epic EMR experience.
- Experience answering phones and scheduling patients required.
- Strong customer service and communication skills.
- Excellent organizational skills and attention to detail.
- Ability to work onsite Monday–Friday, 8:15 AM – 4:45 PM.
- Must live within 30 minutes of Wayland, MA and have reliable transportation.
- Primary care or outpatient healthcare experience.
- Experience working in a hospital or medical office environment.
- Knowledge of HIPAA and patient privacy practices.
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