Event Manager | Terrain Events | Wayland

Role Summary

Terrain Events is expanding, opening our fourth wedding venue location just outside of Boston. We are seeking an Event Manager who will lead and develop a team of event managers and service staff to uphold our standard of excellence. If you are goal-oriented, possess exemplary communication skills, and are looking for a seat at the table during an exciting period of expansion, we invite you to apply!

We’re seeking a passionate and detail-oriented Event Manager to join our Terrain Events team. You will work hand in hand with the Director of Operations, Sales Manager, and Executive Chef to reach quarterly goals and maintain budgets through the successful execution of events including (but not limited to) weddings, showers, private dining & special events. You will develop and mentor a team of event professionals including Event Managers, Event Coordinators, and service staff.

You will foster partnerships with our sales team, our retail & café partners, and our culinary team and act as a brand ambassador for Terrain Events.

• Team Leadership & Cultural Preservation:
  • Supervise banquet staff, porters, and bartenders to maintain high service standards throughout the event.
  • Lead and mentor a team of Event Coordinators, ensuring balanced workloads and professional growth.
  • Guide teams to deliver high-quality events that enhance Terrain’s reputation.
  • Ensure compliance with health, safety, and liquor laws.
• Execution & Coordination:
  • Serve as the on‑site contact for weddings, managing the seamless transition from ceremony to cocktail hour to reception.
  • Collaborate with retail partners to plan and execute joint campus events, aligning with brand and fiscal goals.
• Vendor Liaison:
  • Coordinate with external partners (caterers, florists, photographers, and DJs) to ensure they adhere to venue policies and timelines.
• Client Relations:
  • Conduct detail meetings to finalize floor plans, menus, and run‑of‑show.
  • Oversee the planning and execution of events, from sales transition to day‑of logistics, ensuring all details align with the venue’s aesthetic and brand standards.
  • Build and maintain strong client relationships.
  • Act as the “silent hero” – fixing a snagged hem or contacting a late vendor before the couple even notices.
• Facility Oversight:
  • Ensure all venue facilities are maintained, and proper procedures are followed to ensure equipment and establishments operate fully.
  • Serve as the primary contact for the Terrain Events team, ensuring seamless communication with retail and café partners across the brand.
• Administration:
  • Responsible for FOH payroll.
  • Oversee beverage, smallware, and dry goods ordering.
  • Process invoices.
  • Allocate purchase cards.
  • Manage venue budgets, including payroll and COGS, to meet financial targets.

• A creative, passionate, and engaged leader.
• Proven track record of success in event management.
• Crafts details meticulously within a team, and independently, through impeccable organization.
• Creates milestone moments for our clients, requiring patience, understanding, and empathy.
• A master in logistics, including time maintenance, team building, and day‑of execution.
• Knowledgeable in reading a P&L and understanding budgets.
• Invested in business development and team growth.

• TIF/RAMP Certification, or willing to become certified.
• Serve Safe Certified, or willing to become certified.
• A minimum of 5 years experience as a team manager in a comparable restaurant or event environment.
• Strong work ethic and excellent multitasking skills.
• Personable and professional demeanor.
• Ability to work in a standing position for long periods of time (up to 10 hours), nights, weekends, and holidays.

Why Work With Us?

• Work in beautiful, creative settings rooted in craftsmanship and supported by a collaborative, hospitality‑focused team culture.
• Become part of the URBN family (Terrain, Anthropologie, Free People, Urban Outfitters) with opportunities for growth, cross‑training, and advancement.
• Enjoy employee perks, discounts & benefits across all URBN brands.

Eligible full‑time employees enjoy access to URBN’s competitive benefits package, including:

• Medical, dental, and…