Terrain Design Services In-Home Artisan

Design Services In-Home Artisan

Terrain is growing and opening a new location in Wayland, MA! We are looking for a Design Services In-Home Artisan to join this team. In collaboration with the Design Manager, the Design Services In-Home Artisan creates container and garden design projects in-store, off-site, and in private residential settings. They uphold terrain's four promises: to welcome, to inspire, to inform and to appreciate our customer.

Customer Experience

• Exceed customer expectations by building genuine, long lasting relationships through personalized attention; make lasting impressions by upholding terrain standards on and off site
• Understands terrain concepts and partners with client to create a cohesive environment through compelling containers installations and garden design projects
• Exhibits an understanding of and interest in home and garden trends in art, style, color, and design; translates trends and customer needs into brand appropriate designs

Teamwork + Communication

• Takes initiative and works productively solo or within a team to achieve design goals; actively participates in daily meetings and shares relevant information regarding plant design projects
• Builds and maintains productive partnerships with members of the store and design team contributing to a culture of strong communication and teamwork; is open and responsive to feedback
• Communicates daily with the Design Manager on client consultations, design details, and project updates; manages client design file and ensures prompt customer communication with project inquiries

Visual + Business Operations

• Understands impact of seasonally driven business; prioritizes projects and monitors progress with timelines while staying within client budget
• Understands and applies design principles to execute projects with high level of craft; maintains cleanliness and organization of back of house display areas
• Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

• Experience in horticulture and container design
• Art and design background
• Ability to lift in excess of 50lbs
• Must be willing and able to work outside in all weather conditions
• Ability to work flexible hours to meet the needs of the retail design business and off-site design projects

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit

USD $22.00 - USD $22.00 /Hr.