Key Holder

Job description

We are seeking a Shift Supervisor to join our team! You will be responsible for overseeing and coordinating the activities of the retail sales team.

Conwell Enterprises is a family‑owned company since 1989 with two locations in Provincetown (Conwell Home Center) and Wayland (Wayland Home & Design).

We specialize in paint, interior design, hardware, cleaning supplies, housewares and more. We pride ourselves on excellent customer service, our commitment to the community and to the environment. For the last five years, Wayland Home & Design has achieved 5‑star Platinum status with Ace Hardware Corporation for exceptional business practices.

• Supervise team of retail sales workers
• Adjust daily schedule for shift personnel to ensure optimal efficiency
• Train and evaluate employees
• Track monthly results and trends for business forecasting
• Provide exceptional customer service

• Previous experience in retail, customer service, or other related fields
• Ability to thrive in a fast‑paced environment
• Excellent written and communication skills
• Strong leadership qualities

• Ability to stand for an extended period of time
• Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting (up to 50lbs) and perform all functions as set forth