Plant Administrator

* We are looking for you !
* The Plant Administrator serves as a primary administrative operations contact providing support and coordination to a Plant location which may include answering phones and assisting customers with questions, data investigation, and with the reporting and maintaining of documentation. Documentation includes the processing of all shipment tickets, daily production records, billing, material planning, purchase orders and inventory and quality control records.
* Interacts with customers both within the Plant and over the phone and provides assistance with accounts and inventory as needed.
* Answers phones and respond to customer requests. Provides customers with product and service information.
* Serves as the go-to person for office inquiries and customer service.
* Researches customer issues as it pertains to invoicing, cylinder balances, or any other account information.
* Organizes Plant administrative operations, procedures, and filing systems.
* Creates, processes, and receives customer purchase orders.
* Data entry of customer accounts, contract maintenance and pricing, and entry of customer credits into SAP.
* Assists in maintaining, weekly, monthly, and annual reports.
* Maintains supplies by checking stock to determine inventory levels.
* Schedules shipments with third party vendors
* Other duties and projects as assigned.
* Prior administrative support experience preferably in the welding or gas industry and/or supporting operations and/or sales. In lieu of experience, may consider additional education beyond the minimum required as a trade-off.
* Prior experience using SAP and/or databases a plus.
* Exhibits customer focused behavior such as building positive relationships and strives to understand customer’s needs, both internal and external.
* Interpersonal skills with ability to deal with difficult situations in a diplomatic and professional manner.
* Creative problem solving skills.
* Detail-oriented.
* Excellent oral and written communication and interpersonal skills. Ability to adjust communication method based on customer situation. Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees.
* A positive approach and willingness to learn coupled with the ability to work in a team environment.
* Ability to work independently and under some pressure to meet deadlines.
* Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees.
* Proficient working knowledge of Microsoft Office applications (Word, Excel, and Outlook).
* Math skills to include the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percentages.
* The noise level in the work environment is usually moderate and work may be performed in a standard production/distribution facility.
* Work space is one that may contain moving mechanical parts.
* May require the ability to occasionally work overtime as needed.

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation.

Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.

Join us for a stimulating experience:
At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you’ll find a welcoming workplace where you’re valued for who you are and where you can…