Customer Coordinator

At Atlas Copco, we don’t just value the work you do; we value who you are. We’re a global technology leader with a 150-year legacy, aiming to make a positive impact on industries and communities around the world. Our commitment to sustainability and innovation keeps us moving forward, and we’re looking for dynamic individuals who want to be part of that journey.

At Atlas Copco, success comes from those who are curious, innovative, and committed to excellence. If you enjoy working in a dynamic environment and thrive on problem-solving, you’ll feel at home here. This role is ideal for someone who delivers accurate, timely results while managing multiple priorities, focuses on detail, uses data to drive decisions, and faces challenges with creativity and resilience.

At Atlas Copco, we don’t just value the work you do; we value who you are. We’re a global technology leader with a 150-year legacy, aiming to make a positive impact on industries and communities around the world. Our commitment to sustainability and innovation keeps us moving forward, and we’re looking for dynamic individuals who want to be part of that journey.

Are you a results-driven leader with a passion for operational excellence and team development in high-paced, customer-focused environments? Atlas Copco is seeking an experienced and proactive Site Manager to lead our embedded service team located within our customer’s facility as part of the Atlas Copco Tools and Assembly Systems. In this pivotal role, you'll shape and optimize service operations, providing strategic direction to ensure productivity, team effectiveness, and customer satisfaction.

As a Site Manager, you'll inspire your team to achieve high standards, cultivate an environment of continuous improvement, and champion employee growth and retention. Your hands‑on leadership and strategic vision will have a direct impact on our customers and organization, making this position ideal for someone passionate about fostering team success and delivering exceptional service.

• Lead daily operations and service delivery, ensuring contract compliance, effective budget management, and alignment with customer and internal KPIs.
• Proactively monitor operational metrics, prepare and communicate KPI reports, and swiftly address challenges to maintain superior service standards, including turnaround times, delivery quality, labor efficiency, and cost management.
• Build and nurture a high‑performing team by effectively allocating workloads, optimizing labor efficiency, and consistently developing team members’ capabilities and skills.
• Actively foster employee engagement, satisfaction, and retention by promoting a positive, collaborative, and growth‑oriented workplace culture.
• Implement and sustain process improvements and operational efficiencies that consistently deliver customer satisfaction and measurable value.
• Work collaboratively with product and service sales teams, as well as distributor partners, ensuring a seamless and high‑quality customer experience.
• Clearly articulate and communicate the comprehensive value of Atlas Copco’s services to customers, reinforcing trust and partnership.
• Represent Atlas Copco professionally at all times, maintaining adherence to company policies and serving as a reliable on‑site leader.

Your role

At Atlas Copco, we don’t just value the work you do; we value who you are. We’re a global technology leader with a 150-year legacy, aiming to make a positive impact on industries and communities around the world. Our commitment to sustainability and innovation keeps us moving forward, and we’re looking for dynamic individuals who want to be part of that journey.

At Atlas Copco, success comes from those who are curious, innovative, and committed to excellence. If you enjoy working in a dynamic environment and thrive on problem‑solving, you’ll feel at home here. This role is ideal for someone who delivers accurate, timely results while managing multiple priorities, focuses on detail, uses data to drive decisions, and faces challenges with creativity and resilience.

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