Customer Service Specialist
Job in
Wayne, Wayne County, Michigan, 48184, USA
Listed on 2026-05-12
Listing for:
Prolific
Full Time
position Listed on 2026-05-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started!
Responsibilities- Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
- Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
- Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
- Communicate frequent customer suggestions to the team to troubleshoot
- Work closely with the sales lead to stay up-to-date on service and product knowledge
- Must possess exemplary interpersonal skills, communication skills, and active listening skills
- Previous work in a customer-facing position
- High school diploma, G.E.D. or equivalent
$45,000 per year
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