Commercial Compliance and Sales Support Coordinator

** What's the job?*
* **** This role can also sit out of our Farmington, MI location***
* Do you enjoy working at the intersection of business, law, and customer experience? Are you energized by solving complex problems and helping sales teams move faster, smarter, and more confidently?

As the Commercial Compliance & Sales Support Coordinator, you will play a pivotal role in enabling commercial success across the organization. Partnering closely with sales, legal, engineering, manufacturing, marketing, and customer service teams, you'll help turn complex commercial and legal requirements into clear, workable solutions that support growth and protect the business.

In this role, you'll support both inside and field sales teams by managing sophisticated commercial and contractual documentation, ensuring every customer interaction is handled with accuracy, speed, and full compliance. Acting as a trusted liaison between commercial teams and legal advisors, you'll proactively identify potential risks, resolve issues early, and help simplify the path from quote to contract.

Beyond contracts, you'll contribute directly to the customer journey-supporting quoting activities, managing customer portals, and assisting with market outreach initiatives.

Your work will have a visible impact on operational excellence, customer satisfaction, and the company's competitive positioning.

This role has broad exposure across commercial, legal, and operational teams; a meaningful voice in shaping customer and sales experiences; real impact on growth acceleration and risk mitigation and opportunities to build strong business and contract expertise

The ideal candidate will bring a solid understanding of commercial contracts and legal documentation, along with the ability to translate legal concepts into practical business guidance. You are customer‑focused, highly responsive, and motivated by working in a fast‑paced environment where priorities matter. With a strong sense of ownership and urgency, you thrive on collaboration and delivering results for both internal and external customers.

The Sales Support & Commercial Compliance Coordinator is a critical commercial enablement role that sits at the intersection of sales, legal, engineering, manufacturing, marketing, and customer service. This position supports the Sr. Inside Sales Technical Specialist and field sales teams by managing highly complex commercial and legal documentation while ensuring speed, accuracy, and compliance throughout the sales cycle.

Acting as a bridge between Saint-Gobain legal advisors and commercial teams, this role helps identify and resolve potential contractual risks, streamlines customer interactions, and improves overall customer experience. In parallel, the role supports quoting processes, customer portal management, and market outreach activities, contributing directly to growth acceleration, operational excellence, and stronger market positioning.

The ideal candidate has strong understanding of commercial contracts and legal documentation, and an ability to translate legal language into business-relevant insights. With a customer-centric mindset, for both internal and external customers, you will have high drive and sense of urgency.

** What do you bring?*
* + BS or BA Management, Supply Chain, Industrial Engineering, Finance, Legal Studies or a related discipline is required.

+ 2+ years automotive or relevant industry experience in a customer facing role, legal documentation check and/or paralegal responsibilities is required.

+ Certification or Degree in Compliance or Commercial Law Basics is required.

+ Strong understanding of commercial contracts and legal documentation.

+ Ability to translate legal language into business-relevant insights.

+ A customer-centric mindset and approach with high drive and sense of urgency.

+ Excellent communication and stakeholder management skills are essential and being comfortable working in a matrixed, cross-functional environment.

+ Proficiency with CRM systems, customer portals, and Microsoft Office tools, Power BI, Airtable and AI Tools are highly beneficial.

+ Ability to travel up to 30%, at least once per…