Administrative Support Team Associate, Willowbrook Mall - NJ

Administrative Support Team Associate, Willowbrook Mall - NJ - Full Time

Location:

Wayne, NJ, United States

Schedule:

Full time
Hourly Rate: $15.95 - $20.54 (based on job, location, and schedule)

Be part of an amazing story. Macy’s is more than just a store. One that’s captured the hearts and minds of America for more than 160 years.

As an Administrative Support Team (AST) Colleague, you play a vital role in keeping the store running smoothly behind the scenes. You’ll support daily operations by maintaining an organized Store Management Office, handling administrative and human resources functions, and coordinating internal communications.

Your responsibilities include overseeing scheduling, managing cash office operations, facilitating new hire onboarding, supporting colleague engagement, maintaining store recognition programs, distributing reports, balancing the vault, and supporting maintenance requests.

• Begin each day energized and ready to make an impact.
• Focus on the customer, offering a warm welcome and creating friendly conversations.
• Finish strong, ensuring all tasks are completed accurately and professionally.
• Support one another with honesty, care, and collaboration.
• Strive to improve daily, achieve sales goals, and learn to deliver results.

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
• Understand and communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules/procedures in English.
• Comfortable communicating and collaborating with customers and colleagues.
• Meeting daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourceful and eager to adapt to changing priorities.
• Can handle electronic devices with no problem.
• 1-2 years related experience required.

• Requires talking, lifting, constant moving, standing, and reaching with arms and hands.
• Standing for at least two consecutive hours, lifting at least 25 lbs, stooping, kneeling, crouching, climbing ladders, and reaching above eye level.
• Requires close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers, handheld equipment, cash register, and ability to process register transactions.

Join a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Build community through Colleague Resource Groups and volunteer opportunities.

• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

This is a great time to join Macy’s. We offer unique opportunities to be part of memorable moments in people’s lives.

Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

• Job Identification: 89929
• Job Category:
  Stores
• Posting Date: 07/21/2026, 01:44 PM
• Location:
  
  1100 Willowbrook Mall, Wayne, NJ, 07470, US