Program Lead -Procurement

This Regional Programme Lead reports to the Global Programme Manager. This team is responsible for setting up and running the global procurement programmes including the Global Travel Programme, Global Contingent Labour Programme, Global Corporate Card Programme in collaboration with the Managed Service Providers, Procurement Category Managers and stakeholders to deliver a positive user experience through effective programme management, user support & training, communication and the successful implementation of key supply contracts.

The global programme team works across all functions, segments and geographies providing a unique ability to impact the business globally through driving change and building strong, trusting relationships with internal business stakeholders.

The post holder will have previous knowledge and experience of managing travel, meetings & events and contingent labour programmes including strong stakeholder management and communication skills, effective supplier management together with a track record for taking ownership of identified opportunities/ challenges.

• Manage day to day operations of the global programmes in the responsible region, including direct oversight of the managed service providers (MSP) to drive a good user experience.
• Act as SME to work with MSP to expand/enhance global programmes to new country and business unit.
• Identify opportunities to improve operations and processes through strategic performance reviews and develop plan to prioritize improvement and innovative initiatives.
• Support delivery of business and functional strategies through advising, educating and influencing on a wide range of programme deliverables.
• Provide proactive support to end users through providing quick resolution to end to end programme queries encompassing processes, strategies, systems and the organization.
• Develop and deploy programme management training and awareness sessions supporting existing needs and new initiatives.
• Build strong internal stakeholder relationships through supporting cross functional teams that address and resolve complex issues.
• Monitor and measure effectiveness of day-to-day managed performance, interfacing back to Castrol’s internal businesses and stakeholders.
• Required participation to deliver a 24/7 coverage to manage to conclusion, any incidents impacting Castrol employees.
• Requires adherence to HSSE policies, Incident Management Plans and direction provided by Group Crisis & Continuity Management, Security/Group Health and on the ground Incident Management teams.
• Team intergration:
  Helps to create and embraces a culture of collaboration, excellence, and continuous improvement in their team, the business users and relevant procurement teams. Develops their technical skills and helps represent the interests of their region / site / asset across procurement and the broader organization.
• Collaborates across procurement, with the business and, where appropriate, with suppliers to create a ‘one team’ mentality
• Builds region / site / asset knowledge across the wider procurement organization to ensure delivery of their objectives
• Develops their technical capabilities and accelerator skills
• Embraces psychological safety, and company values, as a foundation for collaborative learning, ideation and innovation
• Compliant with Code of Conduct (CoC), policies and procedures to ensure compliance
• Supplier & Stakeholder Management:
  Uses storytelling to communicate with users and business partners, respectfully challenging to achieve the right outcomes, resolving conflict and focusing on priorities.
• Influences through complexity and ambiguity, managing virtual relationships with stakeholders in multi-discipline, multi-cultural environments
• Builds…