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Collections Research Specialist
Job in
Wayne, Passaic County, New Jersey, 07474, USA
Listed on 2026-06-26
Listing for:
Madison-Davis, LLC
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
- Conduct customer and collateral location research using investigative tools and available data sources.
- Perform basic skip tracing activities to identify updated contact information and assist in account resolution efforts.
- Review credit reports, application data, internal systems, and public information sources to support case research.
- Utilize third-party databases and search platforms to validate customer information and locate relevant leads.
- Assist in resolving customer-related issues through research, outreach coordination, and internal follow-up.
- Maintain and update customer records to ensure accurate and current contact information is reflected in systems.
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