Graduate Student Services Coordinator

Thank you for your interest in working at William Paterson University.

William Paterson University is a purpose-driven, proudly diverse community-designated as both a public Hispanic-Serving Institution and Minority-Serving Institution-committed to creating transformative academic, professional, and personal experiences as a powerhouse of progress. We foster a workplace that values growth, flexibility, and community, and we are recognized as a 2024 and 2025 Forbes' Best Employers by State, 2025 Great College to Work For, and honored with the NJBIZ Empowering Women Award.

Our 1,000 dedicated staff members enjoy competitive benefits, a four-day summer workweek, tuition support, and strong opportunities for internal promotion. Situated on a scenic suburban campus just 20 miles from New York City, WP offers a diverse, inclusive environment where your contributions fuel student success, economic and social mobility, and community engagement. Together, we empower our students through intentional, holistic support within flexible, innovative, and inclusive settings-preparing graduates to thrive professionally and personally, and to lead with a commitment to progress in New Jersey and beyond.

Job Description:

The Graduate Student Services Coordinator supports the administrative and clinical training operations of the MA Program in Clinical and Counseling Psychology. This role manages graduate admissions, student services, practicum placements, program communications, and key data for accreditation and reporting. The Coordinator works closely with the graduate director, faculty, practicum supervisors, graduate assistants, and university offices to ensure smooth program functioning and high-quality student support.

Key Responsibilities

• Coordinate graduate admissions, including inquiry follow-up, application review processes, interview scheduling, decision tracking, and onboarding of new students.
• Maintain student records, academic milestones, practicum documentation, graduation requirements, and alumni licensure support materials.
• Manage all practicum and internship placements: site communication, contracts, supervisor relations, documentation tracking, and development of new placement opportunities.
• Organize major program events such as orientations, workshops, recruitment days, and graduation.
• Maintain program communications, listservs, templates, shared drives, and website information.
• Prepare data and documentation for accreditation, assessment, and program reporting.
• Supervise graduate assistants, collaborate with program directors, and department staff.
• Perform additional responsibilities as needed to support the mission, functioning, and continuous improvement of the graduate psychology programs.

Required Qualifications

• Bachelor's degree required;
  Master's degree preferred, especially in psychology, counseling, higher education administration, or a related field.
• Experience in higher education, student services, or clinical training environments.
• Strong organizational skills with excellent attention to detail, documentation, and follow-through.
• Effective written and verbal communication skills.
• Ability to manage multiple deadlines and maintain structured workflows.
• Proficiency with platforms such as Slate, Banner, Workday, Qualtrics, One Drive, Google Workspace, or similar systems.
• Ability to work collaboratively and maintain professional relationships with students, faculty, and external partners.

Preferred Qualifications

• Experience coordinating practicum, internship, or clinical training placements.
• Familiarity with accreditation processes and data reporting.
• Experience supervising student workers or graduate assistants.
• Knowledge of mental health licensure documentation and requirements.

Starting Salary - AFT Range 18 - $55,142.18 - $63,410.34

This position may be eligible for a comprehensive benefits package, which includes health and dental insurance and retirement plans. To learn more, please visit: BENEFITS FOR PROFESSIONAL STAFF (AFT)

Invitation to apply
Interested candidates will be prompted to complete an application and submit a cover letter and resume/CV.

Submission of all documents listed is required for…