Certified Medical Assistant​/Business Assoc, Primary & Walk - In Care, Part Time

Position Summary

Under the direction of the physician, Charge RN or Manager performs direct clinical activities in a courteous, caring and respectful manner. These activities include patient intake, blood draw, pharmacy calls, EKG and any tests required by the physician. The role also requires accurate documentation in an EMR system in accordance with licensure and VMG policy and procedures, and maintaining close working relationships with all practice staff to ensure proper workflow, care and treatment.

• Perform front desk activities: greeting, registering, ensuring insurance compliance, and collecting appropriate payment at the time of service.
• Maintain the daily patient schedule and answer all incoming calls that result in scheduling appointments, medication refills, or passing inquiries from a clinical or billing nature.
• Coordinate with clinical staff on special needs or requirements and ensure proper patient flow.
• Support the practice and professional staff as directed or requested by the Practice Manager.

• High school diploma or equivalent.
• Completion of a formal Medical Assistant program recognized by the State of New Jersey.
• Certification required.
• Completion of formal coursework in office management, database management or business.

• Previous Medical Assistant experience in a clinic, physician's office or outpatient setting preferred.
• Six (6) months of previous customer service/data entry, administrative/office management/clerical experience required.

• Current and valid certification as a certified medical assistant or registered medical assistant recognized by the Board of Examiners such as AMT, AAMA, NCCT.
• BCLS certification preferred upon hire.
• Understanding of the operations of a medical practice.
• Strong orientation towards high‑quality, cost‑effective and comprehensive medical care.
• Effective organizational and time management skills to set priorities and respond quickly to urgent/emergent situations.
• Excellent communication skills—oral, written and presentation—to convey information clearly to varied audiences.
• Ability to build and maintain a high‑functioning team and foster cooperative working relationships with staff and management.
• Demonstrated behavior that is courteous, caring, respectful, and compassionate at all times.
• Ability to listen and respond in a non‑judgmental manner with clear expectations.
• Ability to represent the organization positively and respect confidentiality at all times.
• Ability to assume responsibilities and accountability for job duties and organizational responsibilities.
• Ability to support company‑wide efforts to improve and maintain a high level of patient/customer satisfaction, as evidenced by satisfaction survey scores and other organizational targets.
• Position may require rotating to other VMG locations from time to time when necessary.

Wayne Center, 759 Hamburg Tpke

Day

• Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees)
• Group Term Life Insurance and AD&DD (Full Time Employees)
• Flexible Spending Accounts and Commuter Benefit Plans
• Supplemental Voluntary Benefits (e.g. Short‑term and Long‑term Disability, Whole Life Insurance, Legal Support, etc.)
• 6 Paid Holidays, Paid Time Off (varies), Wellness Time Off, Extended Illness
• Retirement Plan
• Tuition Assistance
• Employee Assistance Program (EAP)
• Valley Health Life Styles Fitness Center Membership Discount
• Day Care Discounts for Various Daycare Facilities

Pay Range: $22.99 - $28.74 per hour.

Valley Health System does not discriminate on the basis of ancestry, age, atypical hereditary cellular or blood trait, civil union status, color, creed, disability, domestic partnership, gender, gender identity or expression, familial status, genetic information, liability for service in the Armed Forces of the United States, marital status, medical condition or illness, mental or physical handicap, national origin, nationality, perceived disability, pregnancy, race, refusal to submit to genetic testing or make available results of such tests, religion, sex, sexual orientation, veteran’s status or any other protected basis, in accordance with all applicable Federal, State and Local laws.

This applies to all areas of employment, including recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation, benefits, social and recreational programs, and all other conditions and privileges of employment.