Experience Specialist; Wayne, NJ

People Experience Specialist (Wayne, NJ)

Date:
Mar 3, 2026

Location:

Wayne, NJ, US

Salary Range: $37-$38.50/hr

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.

This is a defined term/fixed term position for one year with a potential to convert to regular hire at the end of the year.

The People Experience Specialist is a key member of the People Experience team responsible for delivering a simple, human, and helpful HR experience. This role supports employees, managers, and HR Business Partners by responding to inquiries related to benefits, payroll, disability and leave management, and HRIS and reporting. In addition to daily support through the HR Helpline (walk‑ins, email, phone, and system requests), the People Experience Specialist contributes to our digital transformation by promoting self‑service tools, leveraging AI‑enabled solutions, and identifying opportunities to streamline and improve HR processes.

This role blends operational excellence with a human‑centric approach to ensure all stakeholders receive timely, accurate, and empathetic support.

• Serve as the first‑line contact for employees, managers, and HR Business Partners on questions related to benefits, payroll, disability and leave management, HR policies, and general employment inquiries through email, phone, and case management systems.
• Manage day‑to‑day HR operations, including digital onboarding workflows, employee lifecycle transactions (new hires, terminations, transfers, compensation and personal changes), and documentation while ensuring accuracy, compliance, and a positive employee experience.
• Leverage technology, automation, and AI‑enabled tools to streamline routine processes, promote self‑service, and improve response times while maintaining human touchpoints for critical or sensitive moments.
• Conduct self‑audits and peer reviews to ensure data integrity, compliance, and adherence to established procedures, resolving discrepancies as needed.
• Support benefits administration, including enrollments, invoice reconciliation, data audits, and coordination with third‑party vendors for leaves of absence and background screening processes.
• Generate and distribute recurring and ad‑hoc HR reports (e.g., employee changes, time‑off reports, overtime, pay calculations) to support business needs and data‑driven decision‑making.
• Contribute to ongoing enhancements in People Experience by identifying opportunities for process improvement.
• Participate in policy simplification efforts and support knowledge management through improved documentation and self‑service content.
• Support the deployment of HR projects and initiatives in collaboration with People & Culture Partners and Global People Processes teams, ensuring local alignment and smooth implementation.
• Perform additional responsibilities as needed to support organizational development and evolution, as discussed during the Performance Development Process (PDP).

• Associate’s Degree or equivalent combination of education and relevant work experience.
• A minimum of 3 years relevant experience within a Human Resources, and/or Employee Service Center or a Customer Service environment.
• Experience with HRIS Systems such as UKG and Success Factors products preferred.
• Basic knowledge and understanding of benefit plans and administration required.
• Basic knowledge of payroll, understanding of check details deductions, pay calculations is required.
• Skilled in using HR digital tools such as AI.
• Must be customer‑focused and detail oriented. Demonstrated ability to provide a high level of responsiveness and customer attention and service.
• Strong attention to detail.
• Proactive and solution‑oriented individual that works well in a team environment.
• Strong verbal and written communication skills and ability to maintain confidentiality…