Office Manager, Learning Resource Center - North Satellite; LRC-NS

Key Responsibilities

• Assist with daily operations, including front desk and library support, and opening/closing procedures.
• Maintain a clean, organized, and well‑stocked center environment.
• Provide courteous and knowledgeable customer service via phone, email, and in person.
• Assist patrons with the use of production area equipment (laminators, poster makers, die cuts, etc.) and help develop instructional materials.
• Process new memberships and manage circulation using the Alexandria Library System.
• Maintain and troubleshoot equipment (copiers, laminators, cash register, computers, etc.).
• Collaborate with OSE and LRC staff on projects, events, and professional learning activities.
• Design and create bulletin boards, displays, and signage that align with monthly themes and OSE initiatives.
• Conduct orientations for new members and provide ongoing support for LRC users.
• Respond promptly to phone and email inquiries and monitor online order requests.
• Check phone messages and respond promptly.
• Process online orders and respond to inquiries in a timely manner.
• Perform other related duties as assigned by the supervisor, LRC network, or OSE staff.

• Excellent customer service, communication, and organizational skills.
• Ability to work collaboratively in a fast‑paced, service‑oriented environment.
• Proficiency with computers and basic troubleshooting skills.
• High school diploma or equivalent.

• College coursework.
• Experience in education or customer service.

CWA Salary Range: $58,222.21 – $66,184.56.

Note:

Salaries for internal candidates are determined by the New Jersey Civil Service Commission's formula. Salaries for external candidates are determined up to step four, $66,184.56.

This position may be eligible for a comprehensive benefits package, which includes health and dental insurance and retirement plans.

William Paterson University is dedicated to providing equal opportunities and equal access to all individuals regardless of race or ethnicity, sex/gender (including pregnancy), gender identity or expression, sexual orientation, age, disability, genetic information, marital status, civil union status, familial status, religion, national origin or citizenship, military service status, or any other category protected by law. William Paterson University does not discriminate on the basis of any category stated above or as prohibited by applicable law.

Individuals from historically underrepresented backgrounds are encouraged to apply. For more information, visit University Facts.