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Automotive Diagnostics Support Specialist
Job in
Wayne, Passaic County, New Jersey, 07474, USA
Listed on 2026-07-16
Listing for:
HCL Technologies Limited
Full Time
position Listed on 2026-07-16
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
HCL Technologies Limited is seeking a Customer Support Associate to provide initial dealer issue acknowledgment and guide technicians using OEM remote diagnostics, workflows, manuals, and knowledge articles.
You will deliver solutions via phone and a proprietary ticketing portal, coordinate with engineering teams, and escalate incidents to meet SLA targets while maintaining professional communication.
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