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Retail Sales Manager — Customer Experience Leader
Job in
Wayne, Passaic County, New Jersey, 07474, USA
Listed on 2026-07-25
Listing for:
The Michael's Companies
Full Time
position Listed on 2026-07-25
Job specializations:
-
Management
Retail & Store Manager
Job Description & How to Apply Below
The Michaels Companies is seeking a Sales Manager in Wayne, NJ to lead a high-performing store team, drive sales, and deliver a top-tier customer experience. You will coach staff to execute SOPs, model selling behaviors, and ensure efficient day-to-day operations across front-end and service areas.
You will supervise POS usage, enroll customers in Loyalty, and support omnichannel programs including BOPIS and Same Day Delivery, while promoting protection plans and in-store services.
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