Assistant Store Manager RTL

The Assistant Store Manager at United Legwear & Apparel Company plays a crucial role in supporting the Store or General Manager in the overall operation of the store. This position is responsible for driving sales, ensuring exceptional customer service, and managing daily operations. The Assistant Store Manager leads by example, fostering a positive work environment, motivating the team, and ensuring that company standards are consistently met.

This role involves sales, overseeing staff, managing inventory, and ensuring that all operational processes are followed efficiently. The ideal candidate is a proactive leader with strong organizational skills, a passion for retail, and a commitment to excellence.

• Work in partnership with the Store Manager to drive excellence within the location.
• Work with integrity and respect for others; promoting excellent team participation and ensuring the team and location are presented to the highest standards.
• Take ownership of your personal learning to enhance your development, positively impacting on that of the team and location.
• Be responsible for consistent training and standards. Deliver other company trainings to ensure the team are up to date and knowledgeable.
• Be proactive in developing and coaching others and have a flexible but consistent approach to differing people and situations.
• Execute consistent training and standards. Support the delivery of all Company trainings to ensure the team are up to date and knowledgeable.
• Confidently provide feedback on team performance to the Store Manager, District Manager and HR Team when required.
• Display high levels of personal motivation and use effective incentives to inspire and drive the team.
• Support the Store Manager to identify and resolve recruitment needs, through effective succession planning and networking.
• Support the Store Manager with the onboarding of new hires and new to position team members.
• Develop strategic partnerships and maintain productive relationships with host store partners.

• Use all available tools and information to keep up to date on current product and be proficient in product details such as Called, Color, Composition, Cost, Care, Cut (The 6 Cs).
• Display up to date product knowledge such as, key trends and location bestsellers to educate team members on how to maximize sales and increase customer loyalty to the brand.
• Responsible for communicating and ensuring implementation of merchandising guidelines, replenishment procedures and housekeeping standards to ensure that Ted is always represented at the highest level.
• Partner with the Store Manager to communicate store product needs, influencing action to enhance performance.

• Be responsible for maximizing sales potential and ensuring the team are expertly delivering Ted’s trainings.
• Be responsible for ensuring the team are demonstrating Greet, Observe, Talk, Fit, Assist, Thank, (GOTFAT) with enthusiasm and consistency, understanding the impact of actions on the customer experience and sales.
• Partner with the Store Manager to deliver and effective sales environment through a strong understanding of local and customer profiles and shopping behaviors.
• Responsible for driving the team to achieve the location’s performance plans and KPIs.
• Assist with managing the controllable elements of the store’s profit and loss budgets.
• Coach team members to deliver an effective and natural approach to sales, aligned with our brand.
• Support the location’s B-connected performance, promoting the use of database building and clienteling results.
• Support marketing opportunities within the brand guidelines and drive the success of all brand promotions.
• Build and maintain a strong commercial awareness of our competitors and local markets communicating findings to the Store Manager.
• Analyze relevant tools to convey a high level of commercial understanding, identifying opportunities to positively affect location performance.
• Comprehensive knowledge and interpretation of location actuals, plans and KPIs.

• Demonstrate excellent awareness and time management of all communications and directives.
• Appropr…