Assistant Manager

The Assistant Manager acts as a leader in the absence of or in support of the Store Manager and behaves as a business owner within the Lens Crafters organization. They represent Lens Crafters as the premier destination for all vision needs within the community and deliver key performance metrics.

• Deliver quality and improvement to exceed all key performance indicators (KPIs):
  Comp Sales, % Sales to Plan;
  Conversion & Customer Count, Comp Growth;
  Increased Traffic;
  Store Operating Profitability;
  Continuity of Care, Exam Growth & Retention Goals;
  Net Promoter Score;
  Current year objectives
• Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors
• Support store business plans to maximize sales & profit
• Partner with store manager to lead & develop team
• Deliver clear, constructive, timely feedback & partner with Store Manager on development
• Execute visual directives & maintain store appearance
• Maintain positive working relationship with doctors
• Promote team compliance to all policies
• Perform administrative duties
• Work a flexible schedule, including nights & weekends

• High School graduate or equivalent
• 1+ year(s) management/supervisory experience with direct reports
• Knowledge of retail operations, processes & policies
• Strong basic math skills
• Familiarity with cash register, computers & calculators
• Strong command of the English language for all written correspondence & oral communication
• Strong communicator & listener
• Demonstrated high-level selling skills
• Proven ability to problem solve

• College degree or equivalent
• Previous experience in leadership position within retail & customer service industry
• Knowledge of basic optics
• Knowledge of current store merchandise
• State licensure (if applicable) &/or ABO Certification in non-licensed states
• Brand Final Inspector Certification
• Brand Quality, Fitting & Adjusting Program

Pay Range: $24.45 - $38.13 per hour. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans in the US receive preference in accordance with Tribal Law.