Store Manager Willowbrook Mall NJ

As the largest jewelry brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion.

The Store Manager will be the ultimate Pandora Fan. You will immerse yourself in our brand, culture, and products while taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engage with customers, and work alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

• Embrace the store culture and inspire team members as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building genuine connections with fans.
• Surpass commercial targets and key performance indicators, setting new records and achieving remarkable success.
• Create unforgettable shopping moments that exceed expectations through excellent product knowledge and brand loyalty.
• Coach and inspire the sales team, fostering accountability for performance and providing real‑time feedback and guidance.
• Build loyal fans by authentically engaging and fostering lasting relationships beyond transactions.
• Recruit and retain top talent across seasonal and core hiring, including Assistant Store Managers, Sales Leads, and Associates.
• Partner with the Divisional Sales Manager and Human Resources to identify and resolve performance issues and policy violations.
• Lead talent, brand, operations, and fan experience initiatives, ensuring timely implementation of visual merchandising directives and efficient operational processes.
• Perform additional duties as assigned.

• At least 3–5 years of experience as a Store Manager in a high‑performance retail environment.
• Strong communication skills, both written and verbal, with a caring approach.
• Ability to charm and captivate audiences, connecting with people at all levels.
• Sharp business acumen and analytical thinking that delivers positive results.
• Talent‑magnet qualities: recruiting, retaining, and developing exceptional teams, along with succession planning and internal mobility.
• Proficiency with general computer software (Microsoft Office 365 Suite) and retail point‑of‑sale systems.
• Minimum age of 18 years with proof of identification and eligibility to work.
• Flexibility to work nights, weekends, and holidays; ability to stand for extended periods and lift 50+ pounds.

• Competitive compensation package, including base salary and bonus opportunities, and a 401(k) plan.
• Extensive benefits: medical, dental, vision, short/long‑term disability, basic life, AD&D, anniversary gift cards, and product discounts.
• Opportunities for growth and development through learning programs, continuous feedback, Linked In Learning, tuition reimbursement, and more.
• Paid time off: vacation, personal days, sick days, birthday and celebration days, and paid holidays.

We are an equal‑opportunity employer and welcome applications from all qualified individuals.