Timberland: Supervisor - Willowbrook Mall

Supervisor

As a Supervisor, you will support the store’s leadership team and drive an excellent customer experience. You will coach associates, ensure operational excellence, and contribute to store profitability and culture.

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators and individual goals.
• Model selling behaviors and foster a consumer‑centric mindset through authentic customer interactions.
• Coach and develop associates to maintain high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss‑prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

1+ years of retail or store leadership experience in a fast‑paced, customer‑focused environment. High school diploma or equivalent required; an associate degree is preferred.

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high‑performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution‑oriented and flexible in a fast‑paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Hiring Range: $20.00 – $30.00 USD per hour. Incentive Potential:
Eligible for an annual incentive plan, sales incentive, or commission.

Benefits include medical coverage, paid time off, discounts on recreational activities, and other comprehensive programs. Detailed information will be provided during the hiring process.

At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees, regardless of race, color, sex, gender identity, religion, age, national origin, disability, or any other protected characteristic.