Account Renewal Manager

Beni Solutions was named #4 fastest growing company nationwide. At Beni Solutions, you'll have an opportunity to play a critical role in retaining and growing our customer base. You'll have a meaningful ownership over revenue outcomes and help shape how we build long-term client relationships.

About the role

We are looking for a highly organized and client focused Account Renewal Manager to own and drive our customer renewal process. In this role, you will be responsible for ensuring that clients successfully renew their contracts, identifying opportunities to expand their benefit offering, and minimizing termination risk.

The ideal candidate combines strong relationship management skills and exceptional attention to detail. You will work closely with our sales and finance teams to ensure a seamless experience for our clients.

What you will do

• Own a portfolio of client renewals from initial planning to contract execution
• Develop and manage renewal strategies based on customer needs, usage and business objectives
• Identify renewal risk and develop action plans to minimize terminations
• Lead renewal conversations, including pricing, contract terms and negotiation when appropriate
• Identify opportunities to cross sell/ upsell
• Maintain accurate client and contract information
• Contribute to improving retention, improve renewal processes, reporting, best practices

What we are looking for

• 3+ years or experience in renewals and/or account management
• Life and Health License preferred
• Proven experience of managing a portfolio of accounts and achieving retention targets
• Strong communication, negotiation, and relationship building skills
• Highly organized with excellent pipeline and time management skills
• Strong business judgement and the ability to identify revenue risk
• Strong attention to detail and follow through
• Collaborative mindset and ability to work effectively across departments