Operations Coordinator, E&I Business Unit

Overview

Description The Operations Coordinator will provide a broad range of process and project support, internal and external communications support, and meeting support for the Electrical & Industrial Business Unit. They will also act as the liaison to Members and Supplier Partners and support the divisions within the Business Unit as needed.

• Support E&I business unit operations, including the following:
• Correspondence (email, verbal and written) as required for the continued smooth operation of the Division.
• Maintenance of Member and Supplier Partner electronic and paper files.
• Assist Members and Supplier Partners with making updates to their company profiles on AD’s private website.
• Maintenance of Board and Committee rosters and updating internal lists.
• Serve as the Division’s “go-to” person and liaison for internal and external customers, and AD Corporate staff resources.
• Assist with questions from AD Staff on procedure for new Members and Supplier Partners.
• Provide guidance on documentation completion and requirements.
• Ensure timely and accurate completion of requirements for Division-specific Board and Committee meetings including:
• Coordination and tracking of input and requirements for Meeting Books and handouts.
• Assist in the compilation of Meeting Books using Microsoft Office Suite and Adobe Acrobat. Be able to proof-read documents with tremendous attention to detail.
• Track the process and control the creation, maintenance, tracking and coordination of all contracts and agreements within the division.
• Handle the administrative process and communication for prospecting/admitting new Members/Supplier Partners including:
• Prepare and distribute New Member/Supplier Agreements, Membership Kits and Welcome Kits.
• Setup Member/Supplier on AD’s private website.
• Announce internally and externally new Members/Supplier Partners.
• Own the division’s on-boarding process, including the coordination with other departments for scheduling.
• Coordinate support material for bi-annual external meetings (i.e., Spring Network and North American meetings), as needed.
• Assist with divisional data and analytical requests in preparation for individual Member and Supplier meetings.
• Identify and implement process improvements, presentation/documentation consistency, and best practice sharing within the Business Unit.
• Handle all other tasks and projects as assigned.

• Detail oriented with an ability to work accurately and manage through cross-functional processes
• Excellent organizational and follow-up skills
• Strong oral, written and interpersonal communication skills
• Flexible, willing to pivot from project to project and assist wherever needed
• Ability to effectively work under tight deadlines and manage projects independently
• Excellent customer service abilities
• Quick learner with the ability to work in a fast-paced environment
• Ability to multi-task successfully and manage multiple priorities
• Resourceful and proactive problem solver
• Ability to deliver results through teamwork

• Proficiency in Microsoft® Windows 10 and Office 365, including Outlook, Excel, Word and Power Point
• Associate or bachelor’s degree is preferred, but not required
• 1-3 years of experience supporting business operations
• 1-3 years of experience supporting multiple executives, simultaneously preferred

• Travel:
  Annually up to 10 days for Division meetings
• Hours:
  
  8:00 a.m. – 5:00 p.m.; some overtime may be required
• Position is based in Wayne, PA where we have a hybrid work schedule with 3 days in the office (Tuesdays-Thursdays in office & Mondays and Fridays remote)