Administrative Debt Collector

Overview

A client of Innova Solutions is immediately hiring for an Administrative Debt Collector. Position type:
Fulltime - Contract role. Duration: 3+ Months (Possible Extension).

Location:

Wayne, PA.

• Communicate directly with customers regarding invoices, collections, and account matters
• Manage and negotiate with customers to resolve outstanding balances
• Handle inbound emails related to collections and administrative tasks
• Carry out additional duties as assigned by Management
• Pull and distribute invoice copies (3 or more)
• Generate and process ad hoc invoices
• Retrieve and send contract copies
• Submit credit memos (including late/finance charges across multiple pieces and months)
• Update and maintain contact information
• Perform Salesforce reassignments
• Process post-dated R12 payments daily
• Provide end-of-lease notices for Account Managers as required
• Conduct monthly scrubbing of administrative assignments to confirm accuracy (Admin and C2)
• Carry out additional duties as assigned by Management

• Handle inbound invoice inquiries, assess case details, and conduct outbound customer calls to confirm and clarify the number of invoices involved
• Handle anything that the true debt collectors can't handle
• Telephone handling delinquent accounts
• Work with inbound and outbound Use of multiple systems to Complete administrative tasks
• Salesforce inbound emails that require admin attention
• Commercial B2B background
• Ability to use and navigate Microsoft products is a plus

• Oracle and dragon tools

Pay Range:
Between $22 - $25 per hour. The pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

• Benefits:
  Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal &  protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

• Named One of America’s Best Employers for New Grads by Forbes (2024)
• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, )
• One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & Hire Genics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100+ certifications

Website:

Innova Solutions is an Equal Opportunity Employer and prohibits discrimination and harassment. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application, please contact  or .

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