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Dealer Operations & Service Excellence Lead

Job in Wayne, Delaware County, Pennsylvania, 19087, USA
Listing for: Caterpillar Financial Services Corporation
Full Time position
Listed on 2026-02-18
Job specializations:
  • Business
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 112710 - 169060 USD Yearly USD 112710.00 169060.00 YEAR
Job Description & How to Apply Below
A global machinery manufacturer is seeking a Parts & Service Operations Representative in Wayne, Pennsylvania. This role is essential for ensuring dealers provide exceptional customer service and meet performance expectations. The ideal candidate will have strong analytical skills, the ability to engage in crucial conversations, and will be responsible for driving continuous improvements in service operations and dealer capabilities. This position is on-site and involves up to 50% domestic travel, alongside a competitive salary package.
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