Specialist, Sales - RPS

Specialist, Sales Compensation - RPS

As the Specialist, Sales Compensation for the Retirement Plan Services team, you will be responsible for administering incentive compensation programs. In addition, you will consult, analyze, and deliver on complex assignments and projects. You will act as a resource to applicable internal and external stakeholders. You will provide daily sales performance reporting and monthly variable compensation operations for assigned sales teams.

You will also utilize applicable software system(s) to manage data integrations, business rules, reporting, issue resolution, and change management processes.

What you'll be doing:

• Technical Agility:
  Calculates and communicates performance and incentive compensation results, using appropriate internal system(s) and other tools, as requested by Finance and Sales leadership. Utilizes advanced quality control best practices to ensure that all variable compensation payments and performance results are 100% accurate. Conducts issue resolution, exception and adjustment processing by researching more complex issues across multiple systems and consulting with management and other internal departments to provide resolutions.
  
  Creates, updates, distributes and tracks all compensation plan documentation. Performs periodic audits to ensure the accuracy of all sales compensation and reporting outputs from the appropriate internal system(s). Produces and delivers periodic data files to payroll teams to ensure accurate and timely incentive compensation payments. Conducts change management initiatives around variable compensation and performance reporting including internal system(s) testing in collaboration with appropriate internal stakeholders.
  
  Delivers ad hoc reporting and analysis as needed.
• Business Acumen:
  Maintains knowledge on current and emerging developments/trends, assesses the impact, and collaborates with management to incorporate new trends and developments in current and future solutions. Champions and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives. Remains current in profession and industry trends. Makes a positive contribution as demonstrated by:
  Making suggestions for improvement and Learning new skills, procedures and processes. Serves as a resource to team members and applicable internal/external stakeholders on more complex assignments/projects. Identifies and recommends process improvements that significantly reduce workloads or improve quality. Consults/Analyzes on more complex assignments and/or projects. Maintains sales compensation plan policies and documentation.

What we're looking for:

• Must-Haves: 1 - 3+ Years of experience in sales support or related fields that directly aligns with the responsibilities of this position. Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), prefer advanced Excel. Confident, comfortable communicator with strong written and verbal communication skills. Apply concepts such as probability, statistics, modeling, percentages, ratios, and proportions to practical solutions. Works with mathematical concepts such as averages and/or variances.
  
  Ability to analyze information and to evaluate the implications of a course of action or solution. Ability to interpret and apply common sense understanding to carry out a variety of instructions furnished in written, oral, or diagram form. Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists. Define problems, collect data, establish facts and draw valid conclusions.
  
  Evaluate trends in data or information. Ability to perform under stress in cases of emergency, critical or hazardous situations. Ability to work with others in a team environment. Demonstrated strong relationship management skills with internal clients (e.g. management, peers and colleagues); proven ability to develop collaborative approaches. Demonstrates ability to identify and recommend processes improvements. Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.
  
  Demonstrates strong interpersonal skills with a collaborative style. Demonstrates the ability to use sound judgment and discretion regarding confidential information. Finds common ground and can gain collaboration among management, colleagues and peers; can influence outcomes without directing or commanding. Project management skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines.
  
  4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's).

Final date to receive applications:
Applications for this position will be accepted through 9/1/26 subject to earlier closure due to applicant volume.

What's it like to work here? At Lincoln…