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Customer Support Team Lead, Tier 1

Job in Wayne, Delaware County, Pennsylvania, 19087, USA
Listing for: iPipeline
Full Time position
Listed on 2026-05-24
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 75000 - 95000 USD Yearly USD 75000.00 95000.00 YEAR
Job Description & How to Apply Below

iPipeline, located in Wayne, Pennsylvania, is seeking a Customer Support Team Leader to oversee a team of agents and ensure exceptional customer service. This role requires 6+ years of experience in customer support and strong leadership abilities to promote a customer-first culture.

The ideal candidate will manage support workflows, monitor performance metrics, and drive process improvements. The company offers a competitive compensation package and a supportive work environment.

This is an office-based position, emphasizing teamwork and quality service.

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