Servicing Compliance Manager

Effective Date

March 9, 2026

General Counsel/Chief Compliance Officer

Non-Manual Worker

$95,000 - $115,000 (based on location and experience)

Wayne, PA (Corporate) office; 3 days in office, hybrid schedule available for candidates within commutable distance to office.

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MHatic Financial (formerly Tammac Holdings) is a private equity‑backed lender specializing in manufactured home loans. With over $1 billion in originations and more than 40 years of experience, we’re transforming the manufactured housing industry through innovative products, technology‑driven solutions, and a customer‑first approach. Our mission is to bring speed, service, and simplicity to the lending process, including loan decisions within minutes.

The Servicing Compliance Manager is a senior‑level leadership position responsible for overseeing compliance activities related to the servicing, default management, repossession, and asset management of manufactured home chattel loan portfolios. The role requires extensive experience managing compliance programs, building and implementing compliance management systems, and leading cross‑departmental teams in a regulated lending environment. The manager will design, implement, and oversee comprehensive compliance frameworks covering management reporting, policies and procedures, compliance controls, testing and monitoring programs, regulatory reporting, and staff training.

This position serves as a strategic advisor to senior leadership on servicing compliance risks and regulatory developments affecting manufactured home chattel servicing, default management, repossession, and asset management operations.

• Design, implement, and maintain a comprehensive compliance management system (CMS) for loan servicing, default management, repossession, and asset management operations, incorporating the key pillars of compliance program effectiveness: board and management oversight, compliance program, policies and procedures, training, monitoring and auditing, corrective action, and consumer complaint response.
• Develop and implement compliance risk assessment frameworks to identify, prioritize, and mitigate servicing compliance risks across the manufactured home chattel loan portfolio.
• Establish and maintain compliance dashboards, key risk indicators (KRIs), and metrics to measure compliance program effectiveness and identify emerging risks.
• Oversee the integration of compliance requirements into servicing technology systems, workflow processes, and operational procedures.
• Lead the development and continuous improvement of the company’s compliance culture within servicing, default management, repossession, and asset management operations.

• Develop, implement, and maintain comprehensive servicing, default management, repossession, and asset management policies and procedures covering all aspects of manufactured home chattel loan servicing, including payment processing, escrow administration, loss mitigation, collections, default management, customer communications, repossession, and asset management.
• Ensure policies and procedures incorporate all applicable federal regulations (Bankruptcy Code, ECOA, EFTA, ESIGN, FDCPA, FCRA, FTC Holder Rule, RESPA, SCRA, TILA, UDAP) and state‑specific servicing requirements across multiple jurisdictions.
• Review and update servicing policies and procedures regularly to reflect regulatory changes, examination findings, industry best practices, and operational developments.
• Collaborate with operations, legal, and technology teams to ensure policies are operationally feasible, clearly documented, and effectively implemented.
• Maintain a centralized repository of all servicing compliance policies, procedures, and work instructions with version control and change management protocols.

• Design and implement robust compliance controls throughout the loan servicing lifecycle, including preventive, detective, and corrective controls.
• Establish control testing protocols and…