Medical Receptionist - Urgent Care

IM | Health is a privately owned, state of the art medical office with primary care, urgent care, physical therapy, concierge medicine, nutritional counseling, behavioral health, and a performance center. Our mission is to provide comprehensive health care by treating disease before it happens. The office is entirely electronic. We use eClinical Works as our electronic medical record.

We are seeking a friendly, energetic and customer service oriented individual interested in representing our practice at the front desk and helping manage the day-to-day operations of our Urgent Care clinic. This position covers a full range of receptionist and administrative duties in a medical office. The ideal candidate will be comfortable working in a fast paced, walk in environment, and will provide high-quality customer service.

This position will be a hybrid role covering both typical reception duties and administrative tasks which will be added on at a future date. This position offers a pleasant working environment that focuses on superior patient experience, and not productivity/patient throughput. The ideal candidate will have experience in a busy medical office with heavy patient contact, and very strong customer service skills.

• Greet patients and answer phones
• Advise medical assistants and providers of patient arrival
• Patient intake – confirm demographics and health insurance information, collect co-payments and patient balances
• Process payments
• Verify insurance benefits
• Retrieve results and hospital reports electronically
• Manage correspondence from other doctor’s offices
• Answer various office inquiries
• Prioritize tasks based on importance
• Patient communicator with problem solving skills
• Administrative duties as assigned

• Medical Receptionist experience preferred

Visit our website to learn more:

Submit resume and cover letter to Emily Fisk, Managing Director at