Patient Liaison

At Prenuvo, we are on a mission to flip the paradigm from reactive  sick-care  to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against  we caught it too late again .

At Prenuvo, we are on a mission to flip the paradigm from reactive  sick-care  to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against  we caught it too late again .

to join our incredible team at our Wayne, PA clinic located at 724 W Lancaster Ave Suite 110, Wayne, PA 19087. As our patients walk into the clinic, you will be the welcoming face of our clinic, embodying a cheerful, professional, and polished demeanor at all times. This role is perfect for someone with a natural talent for customer service, a compassionate outlook, and exceptional attention to detail.

Our clinic is open up to seven (7) days a week, and the role may require a flexible schedule, including weekdays, weeknights, and weekends. As this is an on-site position. The ideal candidate will be within 45 minutes driving distance of the clinic located at 724 W Lancaster Ave Suite 110, Wayne, PA 19087.

• We strongly believe in providing our staff with competitive wages and solid benefits.
• We believe in merit, happy employment, and job satisfaction!
• Step away from traditional front desk roles, we offer more variety, patient connection, and the opportunity to support innovative mobile clinic operations
• We provide the perks and benefits alike to other 'tech-companies' versus the status quo of medical practices/hospitals
• Preventative medicine welcomes positive energy which we love to embrace at Prenuvo!

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people's lives!

• Patient Check-In, Registration, and Check Out
  • Welcome patients and visitors, ensuring a warm and professional first impression.
  • Verify patient identity, and required documentation.
  • Assist patients with completing registration and intake forms as needed.
  • Manage scheduling, cancellations, and rescheduling of appointments.
  • Educate patients on post-scan expectations.
• Communication and Coordination
  • Serve as a liaison between patients, providers, technologists, and clinical staff.
  • Ensure the front desk area is organized, stocked, and operates efficiently.
• Customer Service Excellence
  • Address patient concerns or complaints with empathy and professionalism.
  • Encourage patient feedback and foster a positive clinical experience.

• Experience: At least 1+ year in customer service, preferably in a healthcare or related field.
• Initiative: A self-starter who takes ownership of their training and development.
• Work Ethic: Punctual, dependable, and committed to excellence in medical and customer care.
• Flexibility: Availability to work varied hours,…