Strategic Solutions Consultant

Position Summary

The Strategic Solutions Consultant is a highly consultative and technically proficient overlay responsible for helping drive strategic technology initiatives and whitespace growth within existing client accounts. This individual partners closely with Account Managers (AMs), TAMs, Lifecycle Managers, and other technical teams to identify opportunities, develop technology roadmaps, align solutions to business outcomes, and assist in moving opportunities from discovery to close.

Job Details

• Partner with AMs, TAMs, and Lifecycle Managers to identify strategic opportunities within existing client accounts
• Participate in EBRs, operational reviews, strategic planning sessions, and discovery meetings as needed
• Assess client environments, operational challenges, infrastructure maturity, cybersecurity posture, telecom environments, and business objectives
• Identify opportunities across managed services, cloud, cybersecurity, infrastructure modernization, networking, and telecom solutions
• Help prioritize opportunities aligned to client outcomes, operational improvements, scalability, compliance, and risk reduction

• Develop and drive strategic IT roadmaps and technology recommendations for clients
• Provide consultative guidance across cloud, cybersecurity, networking, telecom, infrastructure, collaboration, and managed services
• Serve as a technically credible resource capable of discussing architecture, operational impacts, security considerations, and solution tradeoffs
• Translate technical capabilities into clear business value for executive and operational stakeholders
• Assist clients in evaluating modernization initiatives, lifecycle planning, resiliency, connectivity, and security improvements

• Support the sales cycle for strategic opportunities from discovery through close
• Assist with solution positioning, proposal development, and presentations
• Help accelerate opportunity progression and improve close rates within existing accounts
• Maintain visibility into supported opportunities, pipeline activity, and forecasting within the CRM
• Support whitespace initiatives focused on telecom, cloud, cybersecurity, and infrastructure services

• Work closely with AMs, TAMs, Lifecycle Managers, engineering teams, sales leadership, and solution architects to ensure alignment across client initiatives
• Support marketing solution campaigns and whitespace initiatives
• Coordinate with technical resources to validate solution feasibility and delivery alignment

• 5+ years of experience in technology consulting, IT services sales, solutions engineering, pre-sales engineering, or consultative solution-selling within an MSP, MSSP, VAR, telecom, or technology services organization
• Strong technical understanding of:
  • IT infrastructure
  • Cloud platforms (Azure/AWS)
  • Cybersecurity solutions
  • Networking and SD-WAN
  • Telecom and connectivity services
  • Managed services environments
• Ability to develop and present strategic technology roadmaps
• Ability to communicate effectively with both executive leadership and technical stakeholders
• Strong consultative discovery, presentation, and solution positioning skills

• Experience supporting mid-size companies 200 to 2000 users
• Familiarity with HIPAA, compliance frameworks, and regulated environments
• Experience supporting multiple accounts in a pooled or overlay capacity
• Experience using CRM for pipeline and opportunity management
• Experience with in an MSP, MSSP, telecom provider, or hybrid technology services organization

• Technical Consulting & Solution Alignment
• Consultative Discovery
• Strategic Technology Planning
• Telecom & Infrastructure Solution Knowledge
• Executive Communication Skills
• Technical Business Translation
• Cross-Functional Collaboration
• Opportunity Development & Advancement
• Adaptability Across Diverse Client Environments

• Whitespace revenue influenced and closed
• Strategic opportunities identified and progressed
• E  and roadmap participation effectiveness
• Average opportunity size and…