AV Event and Conference Room Support Specialist
Listed on 2026-07-01
-
IT/Tech
IT Support, Technical Support, Digital Media / Production
AV Event And Conference Room Support Specialist
Software Guidance & Assistance, Inc., (SGA), is searching for an AV Event and Conference Room Support Specialist for a 3 month contract assignment with one of our premier Insurance clients in Wayne, PA. Monday – Friday in Wayne, PA In-office: 8:00AM – 4:30PM
Key Responsibilities:Event Setup & Operation
• Configure and operate audio, video, and conference room systems for corporate events, town halls, and executive meetings.
• Ensure proper signal flow and connectivity across AV components.
• Provide technical expertise for Microsoft Teams and Web Ex platforms
• Troubleshoot platform issues during live sessions. Conference Room Technology Support
• Perform necessary health checks on integrated conference room systems
• Troubleshoot issues with technology as they arise in a professional and efficient manner
• Perform upgrades and installation of technology within the environment. Collaboration & Communication
• White-glove service with event organizers, IT teams, and external vendors to align technical requirements.
• Offer real-time support and problem resolution during events. Equipment Management
• Maintain AV inventory and ensure equipment readiness.
• Perform routine proactive maintenance and escalate repair needs promptly.
• Support and troubleshooting for studio hardware/software and related AV needs
• Hands-on experience with audio systems (microphones, mixers, amplifiers), video systems (cameras, switchers, projectors), and lighting systems (fixtures, control boards).
• Familiarity with Poly conferencing systems and AV signal flow.
• Strong troubleshooting skills and ability to work under pressure.
• Excellent communication and interpersonal skills.
• 3+ years of experience with streaming platforms and hybrid event technologies.
• Knowledge of AV control systems and networking basics.
• Experience supporting and administrating AV Conference Rooms solutions Teams Admin Center, Poly Lens
• Experience with Proactive monitoring of Microsoft Teams Rooms and associated hardware in web based admin portals (Poly Lens, Teams Admin Center)
• Proactive resolution of associated alerts using established policies and best practices for room management
• Experience with Blackmagic is a plus
• Experience with the following AV equipment o Poly:
Studio X-Series Video Bar, G7500, G62, TC10 o Biamp:
Tesira Forte products, Parle Mics o Shure Microphones: ULX-D Digital System, Microflex o Crestron: 1-Beyond Camera System, Touch Panel (7-series and higher), Processors, Occupancy Sensors o Studio Equipment:
Sony camera, Mac, ATEM switcher
Physical Requirements:
• Ability to lift and transport AV equipment (up to 50 lbs).
• Comfortable working in fast-paced, high-pressure environments.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).