Director, Enterprise Platform Engineering; Mac & Windows Endpoints

Director, Enterprise Platform Engineering (Mac & Windows Endpoints) This position serves as the senior leader accountable for the strategy, engineering, and operational excellence of our global Windows Endpoint ecosystem-physical devices (Windows 10/11), hardware, peripherals, virtual desktops (Azure Virtual Desktop), and the supporting management platforms (Intune, Autopilot, GPO modernization, endpoint security, and automation). This leader will oversee a large engineering organization responsible for the full lifecycle of endpoint delivery for tens of thousands of devices.

They will drive modernization, enterprise-scale efficiency, secure-by-default standards, and a best‑in‑class user experience. This role requires an exceptional blend of engineering breadth, strategy, transformational leadership, and operational rigor.

Core Responsibilities:

Strategic Leadership & Vision
* Define and execute the multi‑year strategy for the Windows endpoint physical and virtual ecosystem - HW, AVD, Intune, application delivery, automation, updates, and security posture.
* Serve as the enterprise authority on Windows client engineering, hardware, modern endpoint management, virtualization strategy, and platform modernization.
* Establish technology roadmaps for Windows 11, cloud‑managed device models, virtualization, and future workplace experience capabilities.
* Partner with senior engineering, security, compliance, risk, support, network, collaboration, procurement, and business stakeholders. Engineering Ownership & Platform Excellence
* Lead engineering teams responsible for:
Windows 10/11 platform engineering Azure Virtual Desktop architecture & operations Intune / Auto Pilot / Endpoint Manager governance & policy design Application packaging/delivery & automation Firmware/BIOS, hardware standards, driver lifecycle, and performance optimization
* Oversee zero‑touch provisioning, configuration baselines, CIS/SOX/PCI compliance enforcement, endpoint telemetry, and health & reliability engineering.
* Mature the platform‑as‑a‑product operating model-including roadmap, release management, KPIs, SLIs/SLOs, and user‑experience score improvements. Operational Excellence
* Ensure consistent global performance across tens of thousands of endpoints, meeting aggressive availability, reliability, and MTTR targets.
* Strengthen the L2/L3 engineering/operations partnership and reduce engineering RUN burden to 20k devices) with globally distributed teams.
* Strong command of enterprise operations, major incident management, and engineering KPI/OKR constructs.
* Proven ability to influence senior stakeholders, lead through ambiguity, and deliver measurable business outcomes. Preferred skills:
* Experience in regulated industries (financial services, insurance, healthcare).
* Modern Workplace & Microsoft certifications (MDM/Intune, Windows, Azure).
* Experience with Mac, mobile, or cross‑platform endpoint architecture.
* Familiarity with SCCM/Config Mgr coexistence and cloud transition strategies. Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission-we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team.

From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.