More jobs:
ServiceNow Software Asset Management Technology and Data Specialist
Job in
Wayne, Delaware County, Pennsylvania, 19087, USA
Listed on 2026-07-21
Listing for:
PVH (Tommy Hilfiger/Calvin Klein)
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
IT Business Analyst
Job Description & How to Apply Below
Key Responsibilities
- Configure, maintain, and enhance Service Now SAM Pro modules, including:
- Software models, license metrics, and entitlement mappings
- Reconciliation rules and normalization processes
- Custom allocations and consumption rules
- Optimize SAM Pro functionality to support publisher-specific requirements (e.g., IBM sub‑capacity, SaaS, and user‑based licensing)
- Own end‑to‑end data lifecycle across SAM Pro data domains, including (and not limited to):
- Entitlements (contracts, licenses)
- Installations, usage, and configuration data
- Design and manage ingestion pipelines
- Establish and maintain data models supporting license compliance and reporting
- Define and enforce data quality controls (completeness, accuracy, timeliness)
- Maintain and optimize core Service Now SAM Pro tables, including:
- Software Entitlements and Contracts
- Software Models and Catalog
- User, Device, and Subscription records
- Ensure proper relationships between configuration items (CIs), assets, and SAM records to prevent data fragmentation or audit exposure
- Configure and support reconciliation engine processes to produce accurate Effective License Positions (ELPs)
- Ensure mapping between entitlements, installations, and usage data is complete and audit‑defensible
- Identify and remediate data or configuration gaps impacting compliance posture or optimization opportunities
- Partner with Service Now Platform, CMDB, Security, and Procurement teams to align data sources and governance models
- Ensure seamless integration between SAM Pro and upstream/downstream systems (e.g., discovery tools, Oracle Contract Management, SaaS platforms)
- Drive enhancements to SAM Pro processes, automation, and data quality frameworks
- Maintain awareness of Service Now platform capabilities, SAM Pro feature updates, and industry best practices
- 5+ years of experience in Software Asset Management (SAM) or IT Asset Management (ITAM)
- Deep expertise in Service Now SAM Pro configuration, including:
- Software normalization and reconciliation
- Entitlement management and license modeling
- Data ingestion and transformation processes
- Experience supporting major publisher licensing models (e.g., IBM, Microsoft, Oracle, Adobe)
- Experience with SAM managed services environments and vendor coordination
- Service Now SAM Pro
- ITIL / ITAM / IAITAM
- Accuracy and completeness of SAM data and reporting
- Audit readiness and defensibility of compliance positions
- Reduction in compliance risk and optimization of software spend
- Stability and scalability of SAM Pro configurations and data models
Vanguard is not offering visa sponsorship for this position.
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×