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Hybrid IT Service Desk Analyst - First-Response
Job in
Wayne, Delaware County, Pennsylvania, 19087, USA
Listed on 2026-08-27
Listing for:
Imagine360, LLC
Full Time
position Listed on 2026-08-27
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Imagine
360, LLC is seeking a Service Desk Analyst in Wayne, PA for a hybrid role. You will be the first point of contact for employees needing IT assistance and will perform basic troubleshooting, document incidents, and escalate when needed.
Responsibilities include handling requests across phone, chat, and email, supporting end-user devices, and maintaining ticketing records. A strong customer-service mindset and basic IT knowledge are essential for success.
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