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Hybrid Service Desk Analyst - PTO
Job in
Wayne, Delaware County, Pennsylvania, 19087, USA
Listed on 2026-08-28
Listing for:
Imagine360
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Imagine
360 is seeking a Service Desk Analyst to join the team. The Tier 1 Analyst serves as the first point of contact for employees seeking IT assistance, performing basic troubleshooting and documenting incidents in the ticketing system.
Based in Wayne, PA, this hybrid role requires a High School diploma and 0–1 year of IT support experience; an Associate's or Bachelor's degree is preferred. You will triage requests, escalate when needed, set up end-user equipment, and maintain clear
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