Client Transition Consultant

Job Overview:
Pay Range: $37.32hr - $42.32hr Requirement/Must Have:
Bachelor's degree or equivalent experience. 5 8 years of relevant delivery management, client consulting, pharmaceutical commercial operations, project management, change management, account management, or related experience. Knowledge of national and/or subnational products and services and/or pharmaceutical reports. Problem-solving skills and ability to understand complex client needs, processes, and data concepts. Experience interacting with complex Large Pharma, Midsize Pharma, or Emerging Biopharma accounts across multiple stakeholders.

High learning agility. Ability to travel to client sites as needed. Responsibilities:
Support client transition activities involving next-generation data assets, including national and subnational assets and future patient-level assets. Implement transition plans and manage implementation activities through completion. Monitor transition milestones and track open items through completion. Partner with Go-to-market, Project Management, Product Management, Commercial, Client Services, Data Operations, and Development Teams. Provide guidance and recommendations regarding transition planning, data utilization, adoption strategies, and operational readiness.

Resolve complex client data issues and coordinate second-line support with the appropriate internal teams. Partner across internal functions to drive timely and practical issue resolution. Develop effective working relationships with client contacts and provide information as needed to address questions tied to the transition to the Next Generation data assets. Serve as a trusted transition partner throughout the client lifecycle.

Provide practical updates regarding transition status, open items, and next steps. Identify barriers to adoption and drive internal and external stakeholder alignment throughout the transition process. Support clients through operational and organizational changes related to new data assets and reporting solutions. Identify opportunities to improve transition processes and enhance client experience. Document repeatable steps, status updates, and lessons learned to support future transitions.

Nice to Have:
Ability to work effectively in a matrix environment across stakeholders. Ability to understand complex concepts and processes while multitasking, managing time, and prioritizing written and oral communication skills. Strong business acumen. Proficiency in Microsoft application tools (Microsoft Excel, PowerPoint), Smartsheet, and visualization tools.

Skills:

Delivery Management. Client Consulting. Pharmaceutical Commercial Operations. Project Management. Change Management. Account Management. Data Utilization. Operational Readiness. Microsoft Excel. PowerPoint. Smartsheet. Visualization Tools. Qualification And

Education:

Bachelor's degree or equivalent experience. Benefits Our Benefits Include:
Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities

Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc.

is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers.

Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.