Dispensary Associate-PT; Wayne

Ascend Wellness Holdings – Part‑Time Dispensary Associate

We are looking to hire Part‑Time Dispensary Associates. Our workforce reflects the diversity of the city, and we seek passionate people with exceptional customer service skills to help shape the future of cannabis.

The Dispensary Associate guides customers through the cannabis purchasing experience, makes informed recommendations based on desired outcomes, provides accurate product descriptions, and operates with a high level of accuracy in a fast‑paced environment. The position requires 15–29 hours per week with flexibility to work weeknights and weekends.

• Deliver best‑in‑class customer experience while maintaining operational integrity and compliance.
• Guide customers through sales transactions while offering advice and knowledge as needed.
• Ensure the sales floor is stocked and displays are up‑to‑date and accurate.
• Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pickup.
• Promote a positive, customer‑service oriented work environment and compliance with policies and procedures.
• Continuously develop product knowledge to provide customers with the most up‑to‑date information.
• Respond to customer inquiries in store, online, and over the phone.
• Accurately use and maintain the point of sale (POS) system in person and over the phone.
• Handle cash accurately, manage customer carts, and ring transactions.
• Enter customer data accurately and timely.
• Strive to achieve team and individual performance goals.
• Verify proper paperwork, documentation, and identification for customers.
• Execute inventory, visual merchandising, marketing, customer service, or other in‑store operations as directed by Store Leadership.
• Report any observed inconsistencies or hazards to Store Leadership.
• Maintain a clean, organized, safe, and inviting store environment.
• Complete store opening and closing checklists.

• At least 21 years of age.
• High school diploma or GED.
• Retail experience preferred; cannabis retail experience a plus.
• Exceptional customer service skills.
• Basic computer skills.
• Experience with cannabis point of sale (POS) software is a plus.
• Positive attitude, team player, and strong work ethic.
• Willingness to learn applicable state and local laws, regulations, and organizational policies.
• Compliance with all regulatory requirements for working in the cannabis industry.
• Excellent organization and time management skills.
• Attention to detail and ability to internalize training.
• Clear and effective communication skills.

The job requires standing, walking, sitting, using hands to finger, handle, or feel objects, reaching with hands and arms, balancing, stooping, kneeling, crouching or crawling, and occasional lifting of up to 25 pounds. Vision requirements include close, distance, color, peripheral, depth perception, and ability to adjust focus.

Ascend Wellness Holdings, Inc. (AWH) is a vertically integrated cannabis cultivator, processor, and provisioning center operator with assets across several states. AWH is committed to a premium, customer‑focused retail experience and to improving the quality of patients’ lives through superior products.

Ascend Wellness Holdings, Inc. (AWH) and its subsidiaries are an equal opportunity employer. We celebrate diversity and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.