Member Services Afternoon

Compensation: $9.00 - $10.50 per hour

• Provide an exceptional customer service experience.
• Check members into the system.
• Take prospective members on tours and assist them with the new account sign‑up process.
• Facilitate required updates to members’ accounts.
• Respond to member questions and concerns in a timely and professional manner, escalating to Assistant Manager or Manager as needed.
• Perform detailed cleaning in all areas of the facility.

• Exceptional customer service skills; able to interact positively and professionally with members and co‑workers, exceeding member expectations.
• Positive mental attitude.
• Background in customer service preferred.
• Punctuality and reliability are musts.
• Demonstrate diplomacy in all interactions using appropriate behavior and language.
• High school diploma/GED equivalent required.
• Must be 18 years of age or older.

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Occasional lifting of up to 50 lbs.
• Occasional exposure to toxic chemicals.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.