Front Desk Coordinator

Pyramid Healthcare is seeking a dedicated Front Desk Coordinator to join our Waynesboro Outpatient team.

• Monday–Thursday: 8:30am–5:00pm
• Friday: 8:30am–2:00pm

• Managing front office operations for the facility
• Greeting and assisting clients entering the treatment center
• Overseeing appointment scheduling and coordination
• Maintaining, filing, and transferring medical records
• Performing clerical and administrative tasks, including answering phones, mailing, filing, copying, faxing, and typing
• Ordering and maintaining office and client supplies
• Assisting with intake processes and billing sheets
• Managing office equipment and vendor communication
• Handling petty cash
• Ensuring a clean, organized, and professional office environment
• Performing other duties as assigned

Education & Experience

• Experience in behavioral healthcare
  , mental health services
  , or addiction treatment is a plus
• High school diploma required; bachelor’s degree preferred
• Administrative or front office experience preferred

To excel in this role, candidates should have:

• Experience in Microsoft Office
• Knowledge of federal and state compliance standards in behavioral healthcare
• Ability to learn new systems, including electronic medical records (EMR) software
• Ability to respond appropriately to high‑risk or crisis situations
• Possession of strong written, verbal, and interpersonal communication skills

• Work with a leading national behavioral health provider
• Support meaningful recovery in a mission‑focused environment
• Join a team committed to compassionate, evidence‑based care

*** Due to the nature of behavioral healthcare work and our responsibility to ensure client safety, candidates selected for hire must successfully pass a criminal background check, drug screening, and any required state‑mandated clearances. Employment is contingent upon meeting all screening requirements in accordance with federal, state, and accrediting‑body regulations.***

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.