Process Improvement Engineer

At Innovative, innovation isn't just part of our name —it's the mindset that drives everything we do.

We are built by people who take ownership, challenge the status quo,and create solutions that keep the world's most critical industries running.

From engineering and fabrication to installation and service,our teams collaborate to solve complex challenges with creativity, precision, and purpose.

We invest in people who are passionate about making an impact,fostering a culture where innovation thrives, careers grow,and great teams build extraordinary solutions together.

Salary: Dependent of experience

Posted:

Employee Type: full-time

Experience

Required:

2+ yrs

Education Required: Bachelor’s Degree

Travel Required: No

Process Improvement Engineer

Innovative Refrigeration Systems, Inc. is the leading provider of industrial refrigeration and process cooling solutions, delivering custom engineered systems utilizing natural refrigerants such as ammonia and CO₂. Through a fully integrated approach encompassing engineering, manufacturing, construction, commissioning, nationwide service, and advanced aftermarket solutions, Innovative supports customers across the food and beverage, cold storage, pharmaceutical, industrial manufacturing, and mission-critical infrastructure markets throughout North America and around the world.

Unlike traditional engineering firms, contractors, or equipment suppliers, Innovative performs engineering, manufacturing, construction, commissioning, service, and ongoing customer support entirely in-house. This integrated model provides employees with the opportunity to support projects throughout the complete lifecycle, from concept and design through manufacturing, installation, startup, operation, optimization, modernization, and long-term system support.

Job Role: The Process Improvement Engineer is responsible for analyzing workflows, identifying inefficiencies, and designing scalable, repeatable processes with a strong emphasis on ERP system utilization. This role serves as a bridge between operations, IT, and business users, ensuring Epicor is configured, documented, and used in a way that supports operational efficiency and growth.

• Lead and support process improvement initiatives across engineering, manufacturing, supply chain, and field operations with a strong ERP focus.
• Analyze current-state workflows and translate them into optimized future-state processes within Epicor.
• Partner with stakeholders to gather requirements, identify gaps, and recommend ERP-driven solutions.
• Support Epicor ERP process improvements, configuration changes, testing, and user adoption.
• Develop and maintain process documentation, SOPs, and training materials including written guides and video walk-throughs.
• Perform root cause analysis using tools such as 5 Whys, fishbone diagrams, and Pareto analysis.
• Monitor KPIs and operational metrics to evaluate the effectiveness of process changes.
• Support data analysis and reporting using ERP data and related tools.
• Assist with change management, user training, and continuous improvement initiatives.
• Provide cross-functional project support as needed.

• Industrial Engineering, Manufacturing Engineering, or Mechanical Engineering.
• Management Information Systems, Business Analytics, Operations Management, or a related field.
• Or equivalent combination of education and experience.
• Strong interest in process improvement, systems thinking, and ERP-driven operations.
• Ability to understand business processes and translate them into system-based solutions.
• Strong analytical and critical thinking skills.
• Excellent communication skills and ability to work cross-functionally.
• Comfortable working in a hands-on,…