Quality Manager

SUMMARY:

Ensures the quality and ISO compliance of products/processes and manages/coordinates the activities of employees engaged in the quality auditing of production or processing of goods. Establishes quality-control guidelines and testing procedures.

DUTIES AND RESPONSIBILITIES:

* Quality and ISO Compliance

* Ensure company's compliance to Quality & ISO standards.

* Represent the company in response to customer quality inquiries, surveys and audits.

* Cooperates with other top management personnel in formulating and establishing quality policies and quality goals.

* Coordinates functions and operations between departments and recommends solutions to problems or changes in procedures.

* Visits and confers with suppliers to assure supply chain quality.

* Product Testing and Verification

* Ensures that VPC products (new and existing) are properly verified to meet performance expectations.

* Visits and confers with customers to troubleshoot and solve quality issues.

* Manage QA testing lab equipment and testing task list.

* Communicates problems, significant issues or developments identified during quality assurance activities and provides recommended process improvements to management

* Maintains a working knowledge of government and industry quality assurance codes and standards (Rudimentary understanding- training)

* Continuous Improvement

* Leads team in proactively improving quality systems and implementing quality improvements to meet company's quality goals (i.e. scrap $'s and PPM).

* Champions the use of a disciplined approach to problem solving (8-D's, MBF's).

* Drive SPC data collection and analysis for capability improvement.

* Improve company's delivery performance, efficiency, and throughput through the utilization of Lean Principles (Value Stream Mapping, Kanban, and Product Flow).

* Participate in QOS process to improve costs.

* Champion the development of understanding QOS at all levels.

* Vendor Relations

* Communicates problems, significant issues or developments identified during quality assurance activities and provides recommended process improvements to management.

* Application of SPC software

Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

* Directly supervises 4 employees within the Quality department.

* Indirectly supervises 4 employees within the Quality department.

QUALIFICATIONS:

* Bachelor's Degree (BA) in Engineering or technical field, and/or five to ten years of related experience and/or training, or equivalent combination of education and experience.

* Computer skills required:
Microsoft Office Suite, internet, email, manufacturing software, database software

* Experience with Net-Insepct preferred