Quality Supervisor

Responsibilities

• Manage a team of Quality Associates who support repackaging operations across multiple shifts.
• Ensure adherence to good documentation practices and compliance with applicable procedures for both Operations and Support personnel.
• Maintain regular presence in repackaging operations to monitor GMP programs and quality systems.
• Ensure the team is trained and training complies with applicable regulations.
• Oversee batch record review and documentation troubleshooting.
• Assess, create, and triage deviations/observations occurring during routine repacking operations and from internal and external audits.
• Review and approve GMP documentation for daily operations such as quality holds, COQ records, returns, customer complaints, supplier complaints, and other required documentation.
• Participate in self‑led inspections and provide support during internal/external regulatory inspections.
• Work cross‑functionally and collaboratively with all levels of the organization.
• Ensure follow‑up and completion of Quality Event investigations, including CAPA, OOS, Non‑Conformances, Deviations, SCARs and Customer Complaints.

• High School Diploma or equivalent.
• 5+ years of experience in a quality leadership role supporting repackaging, final packaging, or manufacturing operations.

• Experience in repackaging or finished goods production.
• Knowledge of ISO, FDA, CFR regulations and guidance.
• Strong oral and written communication and interpersonal skills.
• Demonstrated decision‑making and problem‑solving skills.
• Demonstrated knowledge and understanding of manufacturing processes, batch record review, quality systems, and cGMPs.
• Familiarity with inventory management systems and Quality Management Systems (e.g., SAP, XA, Master Control, Trackwise, Veeva).
• Strong attention to detail.
• Proven ability to work independently and integrate with a team to resolve issues.

• Position is first shift; second or third shift work may occasionally be required.
• May be required to respond to operational issues outside of scheduled business hours.

Work will take place in a warehouse environment and other manufacturing or outdoor settings. Prolonged standing, climbing, pulling and lifting of heavy objects may be included in the job tasks. The Quality Supervisor is responsible for adhering to safety rules and maintaining a safe work environment for themselves and others.

• Medical
• Prescription Drug
• Vision
• Dependent Care Reimbursement Account
• Wellness Programs
• Employee Assistance Plan
• Paid Holidays and Vacation
• 401(k) with Company matching
• Pension
• Salary Continuation – Short‑Term Disability
• Long‑Term Disability Options
• Employee Life Insurance
• Business Travel Accident Insurance
• Direct Deposit Payroll
• Educational/Tuition Assistance Plan
• Matching Gift Program
• New Auto Purchase Discount Plans

We are proud to be an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and teammates. We celebrate diversity and commit that qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.